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Customer Service Officer

  • Full Time, onsite
  • tHe Spring Management Services (Bintulu) Sdn Bhd
  • Bintulu, Malaysia
RM 1,500 - RM 1,999 / month

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Responsibilities

  • Attend to tenant and customer complaints, feedbacks, request and problems.
  • Ensure all policies, rules and regulations as set in the Tenants’ Handbook are adhered to by Tenants.
  • Ensure announcements made through the PA system are accurate, clear and consistent.
  • Working closely with tenants and internal departments on all operational issues.
  • Ensure all customer facilities in the mall are in good working condition and maintained at a high standard of cleanliness.
  • Support as a Personal Shopper “APRIL”, attend to shopping inquiries and provide the best online shopping experiences to the customer.
  • Maintain a high standard of grooming comparable to an international class hotel.

Job Types: Full-time, Permanent

Pay: RM1,500.00 - RM1,999.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Bintulu: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person