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Customer Service Officer
RM 1,500 - RM 1,999 / month
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Responsibilities
- Attend to tenant and customer complaints, feedbacks, request and problems.
- Ensure all policies, rules and regulations as set in the Tenants’ Handbook are adhered to by Tenants.
- Ensure announcements made through the PA system are accurate, clear and consistent.
- Working closely with tenants and internal departments on all operational issues.
- Ensure all customer facilities in the mall are in good working condition and maintained at a high standard of cleanliness.
- Support as a Personal Shopper “APRIL”, attend to shopping inquiries and provide the best online shopping experiences to the customer.
- Maintain a high standard of grooming comparable to an international class hotel.
Job Types: Full-time, Permanent
Pay: RM1,500.00 - RM1,999.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Bintulu: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person