Customer Service - Social Media Chat support
Salary undisclosed
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Job Description:
- Providing real-time customer assistance through online chat platforms
- Addressing enquiries, troubleshooting issues and resolving customer concerns promptly and efficiently while maintaining a positive and professional demeanor
- Ensuring customer satisfaction
- requiring excellent communication skills, ability to multitask, and in-depth knowledge of the company's products or services.
Job Requirement:
- Excellent communication skills
- Ability to multitask
- in-depth knowledge of the company's product of services
- Languages: English & Mandarin (Able to speak,read & write)
- Ability to work on rotational shift + public holidays
- Min Education: SPM With at least 2 years experience in Customer Service)
- Diploma/Degree
Job Type: Full-time
Pay: RM4,200.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Can you write, speak and read Mandarin?
- Are you able to work on rotational shift and public holidays?
Education:
- STM/STPM (Required)
Work Location: In person