Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Contact Centre Team Leader

RM 4,000 - RM 5,000 / month
Checking job availability...
Original
Simplified

Requirements

  • English fluency [Mandatory]
  • Minimum Diploma holder
  • MUST at least 3 years to 4 years’ experience in call centre industry
  • Minimum one year experience in supervisory roles
  • Basic excel knowledge

Job Scope

  • Manage the day-to-day performance of the Contact Centre Operations to deliver a best-in-class service, meeting or exceeding all KPIs.
  • Ensure all standards and procedures are followed and maintained.
  • Conduct staff’s performance review and document staff’s improvement plan to keep up service professionalism and operational efficiency.
  • Generate daily reports for internal reviews and other documentation as required.
  • Overall lead in ensuring team deliver the highest standard of service experience towards respondents
  • Work closely with Manager and Client to understand the Operation needs.

Working Timing

Working Hours: 9am – 6pm

Working Days: Monday - Friday

Off days:

Saturday

Sunday

Remuneration package:

Base pay: RM4000.00 - RM4500.00

KPI allowance: up to RM500.00

Working location:

Menara Tokio Marine Life, Jalan Tun Razak (KL)

Job Type: Full-time

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Are you a Malaysian?
  • How long is your working experience in contact centre?
  • How long is your working experience as team leader?
  • What is your expected salary?
  • If you are shortlisted, will you be able to join us immediately?

Work Location: In person