Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Team Manager

Salary undisclosed
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We are looking for an experienced and dynamic Team Manager for IT Support to lead and manage our IT support team. You will be responsible for overseeing the day-to-day operations of the team, ensuring effective hardware and software support, and driving continuous improvement. A strong background in both hardware and software troubleshooting, along with excellent leadership skills, is essential for this role. Fluency in Mandarin is required to support our diverse client base.

Key Responsibilities:

  • Lead and manage a team of IT support technicians, providing guidance, support, and performance management.
  • Ensure all hardware and software issues are resolved efficiently and accurately.
  • Troubleshoot and resolve complex IT-related problems, both hardware and software, to meet service level agreements (SLAs).
  • Provide training, coaching, and development for team members to enhance their technical skills and customer service.
  • Manage the escalation process for critical issues, ensuring quick resolution and minimal disruption.
  • Collaborate with other departments to ensure seamless IT operations and customer satisfaction.
  • Monitor and maintain IT systems, ensuring all equipment and software are up-to-date and functioning optimally.
  • Develop and implement IT support procedures, ensuring they are efficient and consistent.
  • Maintain documentation for IT processes, solutions, and FAQs.
  • Report on team performance, service issues, and improvements to upper management.

Required Skills and Qualifications:

  • Language Skills: Fluent in Mandarin and English (both written and spoken).
  • Experience: Minimum 4 years in IT support, with at least 2 years in a managerial or team lead role.
  • Technical Expertise: Strong experience with both hardware and software troubleshooting, including network issues, operating systems, and server management.
  • Leadership: Proven ability to manage and motivate a team, fostering a positive and productive work environment.
  • Problem-Solving: Excellent analytical and troubleshooting skills with a proactive, solutions-oriented approach.
  • Customer Service: Strong focus on delivering high-quality IT support and ensuring customer satisfaction.
  • Organizational Skills: Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment.
  • Qualifications: Bachelor’s degree in IT, Computer Science, or related field, or equivalent work experience.
  • Experience with IT support management tools and ticketing systems.

Why Join Us?

  • Growth Opportunities: A chance to lead a high-performing team and grow your career.
  • Modern Work Environment: Access to cutting-edge technology and a supportive workplace culture.
  • Competitive Salary: We offer a competitive salary and benefits package.

Training and Development: Opportunities to advance your skills and certifications.

Job Types: Full-time, Permanent

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance

Schedule:

  • Day shift
  • Early shift
  • Fixed shift

Supplemental Pay:

  • Attendance bonus

Education:

  • Bachelor's (Required)

Experience:

  • IT: 4 years (Required)

Work Location: In person