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FIELD SUPPORT ENGINEER| UP TO 3.5K | PENANG
RM 2,000 - RM 2,500 / month
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FIELD SUPPORT ENGINEER | BASIC RM2,000 - 2,500) | PENANG
- Salary Range : RM 2,000- RM 2,500
- Type of Employment : Contract
- Fresh Graduate are encourage to apply
- Remote / WFH
- This is a work from home, Tech Support role. When customers have some problem that can't be solved over the phone or online, their job is to go on site & fix the problem.
Responsibility
- Responsible for maintaining, supporting and implementing communication network for customer.
- Deliver assigned task within timeline
- Maintain on existing network equipment for customer
- Liaise with IT personnel for problem resolution
- To monitor and resolve all customer trouble ticket process as required
- To maintain the quality of services and perform precautionary maintenance
- To provide support to all IT subdivision on the regional source and make sure about its growth
- To perform the documentation specific reports for repairing causes of networking problems and assess the same via ticketing system
- They should deliver backup to NOC and manage operating field groups
- Engineers should provide support and practical backup to protect network infrastructures
- They should have a basic knowledge of network setups like knowledge of LAN, WAN, VLAN, Wi-Fi, router installation, and ISP broadband
Requirements :
- Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent
- Passion on latest technology and willing to learn
- Able to work in a team and independently with minimal supervision
- Required language : English
- Required Skill(s) : Good Communication skills, troubleshoot, IT skills
- Fresh graduates with good attitude are welcome to apply
Job Types: Full-time, Fresh graduate
Pay: RM2,000.00 - RM2,500.00 per month
Application Question(s):
- Do you have Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent. Yes/No? (please state)
- Are you Fresh Graduates . Yes/No? (if not how many working experience as IT Tech Support)
- Do you have troubleshoot, IT skills. Yes/No?
- What is your gender?
- How old are you?
- What is your expected salary?
- What is your previous Salary?
- Are you ok work from home at Penang. Yes/No?
Work Location: In person