Epicareer Might not Working Properly
Learn More
G

FIELD SUPPORT ENGINEER| UP TO 3.5K | PENANG

RM 2,000 - RM 2,500 / month

Checking job availability...

Original
Simplified

FIELD SUPPORT ENGINEER | BASIC RM2,000 - 2,500) | PENANG

  • Salary Range : RM 2,000- RM 2,500
  • Type of Employment : Contract
  • Fresh Graduate are encourage to apply
  • Remote / WFH
  • This is a work from home, Tech Support role. When customers have some problem that can't be solved over the phone or online, their job is to go on site & fix the problem.

Responsibility

  • Responsible for maintaining, supporting and implementing communication network for customer.
  • Deliver assigned task within timeline
  • Maintain on existing network equipment for customer
  • Liaise with IT personnel for problem resolution
  • To monitor and resolve all customer trouble ticket process as required
  • To maintain the quality of services and perform precautionary maintenance
  • To provide support to all IT subdivision on the regional source and make sure about its growth
  • To perform the documentation specific reports for repairing causes of networking problems and assess the same via ticketing system
  • They should deliver backup to NOC and manage operating field groups
  • Engineers should provide support and practical backup to protect network infrastructures
  • They should have a basic knowledge of network setups like knowledge of LAN, WAN, VLAN, Wi-Fi, router installation, and ISP broadband

Requirements :

  • Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent
  • Passion on latest technology and willing to learn
  • Able to work in a team and independently with minimal supervision
  • Required language : English
  • Required Skill(s) : Good Communication skills, troubleshoot, IT skills
  • Fresh graduates with good attitude are welcome to apply

Job Types: Full-time, Fresh graduate

Pay: RM2,000.00 - RM2,500.00 per month

Application Question(s):

  • Do you have Professional Certification, diploma in IT, Computer Science , Telecommunications or Equivalent. Yes/No? (please state)
  • Are you Fresh Graduates . Yes/No? (if not how many working experience as IT Tech Support)
  • Do you have troubleshoot, IT skills. Yes/No?
  • What is your gender?
  • How old are you?
  • What is your expected salary?
  • What is your previous Salary?
  • Are you ok work from home at Penang. Yes/No?

Work Location: In person