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Logistics Assistant
RM 2,500 - RM 3,200 / month
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Responsibilities:
- Coordinate with courier service providers to ensure the safe and timely delivery of online orders, adhering to company SOPs, risk assessments, and health & safety policies.
- Oversee order fulfilment with courier providers, ensuring timely shipments and positive customer experiences.
- Monitor courier service performance against KPIs, driving continuous improvements in delivery processes and lead times.
- Accurately update inventory movement & inventory control in Yatai.
- Handle product returns, replacements, and customer inquiries, resolving issues.
- Implement lean initiatives to enhance process efficiency and manage costs effectively.
- Support branches/shops in term of inventory transaction in Yatai, courier issue etc.
- Support during quarterly stock count.
Requirements:
- Diploma or Bachelor’s Degree in Business Administration, Management, Supply Chain, Logistics, Transportation, or a related field.
- Fresh graduates are encouraged to apply.
- Candidate with relevant experience will be an added advantage.
- Experience with operating recording systems, databases, and conducting inventory stock takes.
- Proficient in MS Office (Excel, Word, PowerPoint), including Pivot Tables and VLOOKUP.
- Highly detail-oriented with the ability to thoroughly review documents and meet deadlines.
- Strong interpersonal, verbal, and written communication skills.
- Excellent customer service skills with a solution-oriented mindset.
- Ability to perform effectively in a fast-paced environment.
- Team player with a collaborative approach.
- Prefer Mandarin speaker (to communicate with counterpart from China).
Benefits :
- Insurance coverage
- Product Voucher
- Product Discount
- Dental & Optical Reimbursement
- Replacement Public Holiday on Saturday
Working Arrangement :
- Monday to Thursday – Work in Office
- Friday – Work from Home
Job Type: Full-time
Pay: RM2,500.00 - RM3,200.00 per month
Work Location: In person