CUSTOMER SERVICE EXECUTIVE ( MANDARIN SPEAKING )
CUSTOMER SERVICE ASSISTANT TECHNO MECH (M) SDN BHD4.5·6 reviewsPetaling Jaya, SelangorCustomer Service - Call Centre (Call Centre & Customer Service)Contract/TempRM 2,500 – RM 3,100 per monthPosted 30d+ agoMore jobs from this company
As aCUSTOMER SERVICE ASSISTANT, you must act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The salary range of RM2,500 - RM3,100 is inclusive of basic salary and Other benefits.
If this sounds like something you may be a good fit for, Read ON!!
You will play an important role in :
- Identify and drive process improvements, to ensure excellence in customer experience, timely delivery of services, optimum productivity, and effective management of resources.
- Minimum SPM in any discipline.
- Fresh graduates are encouraged to apply
- Customer-centric / Strong customer service mindset
- Good team player with commitment and initiative with the willingness to step into a leadership role.
- Independent and resourceful, and able to work under pressure.
- Desire to help others with patience and empathy.
- Meticulous, well organized, and with the ability to analyze and solve problems.
- Able to multi-task and effectively manage time.
- Required skill (s): Communication skill, Customer Service, Microsoft Office.
- Required verbal proficiency in Mandarin and English.
How this career will benefit you:
Career Path: You will have the opportunity to climb the corporate ladder to a managerial role in the future.
Training & Development: TechnoMech provides internal & external training to employees who would like to improve their communication & business writing skills.
Additional benefits - Performance incentives
Are you ready to make that career shift? Trust us, this role has been always on-demand and you will grow a great portfolio with us. This opportunity does not come often.
Click that ‘Apply Now,’ button and we will talk to you soon.
- Contract length: 24 months from 1st January 2025 and subject to yearly renewal .
- Application Deadline: Ongoing Process
- Expected Start Date: Immediate
- Nationality : Only Malaysian
- Salary: RM2,500 - R3,100 per month
- Job Types: Full-time, Contract
Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,500.00 - RM3,100.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Fixed shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Education:
- STM/STPM (Required)
Experience:
- Customer Care Specialist: 1 year (Preferred)
Language:
- Mandarin (Required)
- Bahasa Malaysia / English (Required)