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Associate III - Workplace Management

Salary undisclosed

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    1 Opening
    Kulim

Role description

Role Proficiency:

Independently provide administrative support and implement the various Workplace Management initiatives and actions as per the given guidelines.

Outcomes:

  • Part of a team and an individual contributor to a subsystem (Seat Allocation Facility Management Access/ID control Security System Transportation Stores) and works under supervision.
  • To maintain database and other relevant information
  • Be available on phone to answer important queries and ensure resolution
  • Monitors and conducts security briefings and security education programs. Investigates or oversees the investigation of losses and security violations and recommends corrective action.
  • Assists in the management of the physical security of operating facilities equipment and documentation.
  • Manage schedule track and report the status of facilities
  • Plan schedule and coordinate facilities support requirements
  • Plan job/work order priorities and resource requirements; perform quality assurance functionsPerform other duties as assigned or requested
  • Handling Client Visits
  • Handling Central Excise / STPI / SEZ
  • Handling Business Continuity & Disaster Recovery Strategies and Solutions

Measures of Outcomes:

  • Accuracy and speed of query resolution
  • Efficiency in implementing various initiatives
  • Correctness of data and records maintained
  • Customer satisfaction
  • Accuracy of reporting and MIS

Outputs Expected:

Workplace Management Support:

  • Maintain and update database and other information of employees of assigned account
  • Resolve / address queries of employees on day to day basis
  • Implement the various Workplace Management initiatives and actions as per the given guidelines
  • Implementation of established policies and procedures
  • Responsible for one or more components of the large execution plan / project and execute the same within timelines
  • Properly operate and maintain the facility with a focus and occupant safety
    administration deliverables
    location function/aesthetics and continued readiness
  • Schedule and monitor the necessary maintenance and repair programs pertaining to the operations of the company
  • Maintain property and facilities following corporate standards
    facilities budgets
    cost and quality guidelines using a facility work order management system.
  • Coordinate day-to-day facilities operational needs and requests in and around the office
  • Maintains storage facilities to assure they are organized
  • Focuses on potential project issues to prioritize; resources
    timing
    quality
    scope and risk
  • Participate in operational management by supporting facility projects and improvements
    such as repairs and modifications
  • Effectively and efficiently manage the operations budget and expenditures
  • Identify places to improve performance
    policies
    and programs
  • Assist with set-up and break down for organizational events and activities
  • Coordinate day-to-day facilities operational needs and requests in and around the office
  • Perform general maintenance and repair tasks in a variety of areas and as assigned by the Facilities Manager and Director of Operations in accordance with all applicable codes and regulations
  • Work with Facilities team to plan setup and breakdown for special events
  • Provide coverage for front desk and security when necessary
  • Provide continual evaluation of processes and procedures
  • Responsible for suggesting methods to improve area operations
    efficiencies and service to internal clients
  • Establish and maintain strong partnerships with various internal working groups and internal company departmental contacts
  • Support the on-boarding process for employees
    such as creating access and security badges
  • Lead project activities and handling the complete cycle of the project management entailing requirement gathering and final execution of projects
  • Review and monitor the status and progress to ensure continuous on-target completion
  • Review utilities consumption and strive to minimize costs
  • Build relationships and channels of communications to influence key facilities decisions
  • Ensure space and operational planning and management
  • Maintain all records related to the performance of facility management operations
  • Be available on phone to answer important queries
  • Maintain a clean and orderly work area
  • Complete tasks as directed by manufacturing schedules and within standard times
  • Accept and coordinate deliveries
  • Provide quality control for field surveys
    data input and report output
  • Oversee and monitor all facilities record keeping
  • Support Real Estate team on various projects
  • Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
  • Drive and implement real estate projects based on business needs
  • Scheduling month account level meetings with account teams and tracking the concerns to closure Conduct on-going audits of all aspects of facilities operations
  • Conduct business reviews with service providers

Skill Examples:

  • Excellent verbal and written communication skills.
  • Ability to quickly learn aspects of organization policies and processes
  • Orientation towards team success and cooperation
  • Orientation towards achievement of team and organizational goals
  • Ability to adapt to different environments and situations as the need arises.
  • Ability to interact with employees tactfully.
  • Ability to handle multiple demands to set priorities and meet timelines and have strong attention to detail
  • Strong work ethic dependability and strong professional demeanour
  • Ability to lead and organize cross-functional teams
  • Analytical bent of mind

Knowledge Examples:

Knowledge Examples

  • Must have knowledge on the Business and functional aspects of the processes being implemented
  • Systems perspective when implementing new programs and processes.
  • Conversant with the Microsoft Office Suite (especially MS Excel and Word)

Additional Comments:

Works in a diverse and more complex environment; and includes some customer and executive contact. Performs more complex administrative activities including managing projects, composing Ietters and reports, preparing/editing presentations, and recommending or making purchase decisions. Requires strong written and - Verbal communication skills. Has intermediate to advanced computer skills including word processing, spreadsheet, and basic presentation or database applications. Provides assistance and training to other administrative staff, may supervise other staff. Possesses strong interpersonal skills, Ieadership, negotiation, analytical and problem solving skills. May also possess specialized industry skill/knowledge or knowledge of foreign Ianguages. Knowledge of SharePoint, Microsoft Outlook calendar, or other related Web based tools. HS diploma or GED equivalent required for US candidates.

Skills

Sharepoint,Ms Outlook,Word Processing,Spreadsheets


About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.