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Technical Delivery Manager – Service Build Engineering (L3)|8581

RM 14,000 - RM 15,000 / month

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BUDJET Local: 14000 MYR / Month Expat: 15000 MYR / Month

Work on-site KL Mid valley

Notice period not more than 45 days

L3 10+ Years / 8+ Years

MUST HAVE:

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 9+ years of experience in service build engineering, application delivery, and technical project management.
  • Strong expertise in Unix/Linux environments, including RHEL administration.
  • In-depth knowledge of JBoss, Weblogic, MQ, Kafka, and related middleware technologies.
  • Proficiency in Oracle and MySQL database administration and SQL optimization.
  • Hands-on experience in Unix shell scripting and automation.
  • Proven ability to manage and deliver complex technical projects on time and within scope.
  • Excellent problem-solving, troubleshooting, and stakeholder management skills.
  • Experience with CI/CD pipelines, DevOps practices, and infrastructure automation.
  • Strong understanding of ITIL processes and incident/problem management.

Requirements

Detailed JD

About the role

As a Technical Delivery Manager - Service Build Engineering at HCL Technologies Malaysia SDN BHD, you will play a crucial role in overseeing the successful delivery of software engineering projects. Based in Kuala Lumpur, this full-time position will see you leading a team of talented engineers to ensure the efficient development and deployment of innovative digital solutions.

What you'll be doing

  • Lead the delivery of service build engineering projects, ensuring on-time and high-quality outcomes.
  • Manage the end-to-end software build, deployment, and integration processes across multiple environments.
  • Provide technical leadership and guidance on RHEL, JBoss, Weblogic, MQ, Kafka, and related middleware solutions.
  • Coordinate with cross-functional teams, including development, operations, and support teams, to ensure seamless execution.
  • Oversee the performance, scalability, and reliability of applications in Unix/Linux environments.
  • Implement best practices for database administration, ensuring efficient utilization of Oracle and MySQL databases.
  • Develop and enforce coding, testing, and deployment standards to improve software quality and maintainability.
  • Identify risks, dependencies, and mitigation strategies to ensure smooth project execution.
  • Ensure continuous integration and delivery (CI/CD) pipelines are optimized for efficiency and reliability.
  • Establish monitoring and alerting mechanisms to proactively identify and resolve performance issues.
  • Act as the escalation point for L3-level technical support and problem resolution.
  • Lead process improvement initiatives to enhance automation, reduce deployment failures, and optimize infrastructure performance.
  • Manage stakeholder expectations, ensuring clear communication of project status, risks, and deliverables.
  • Maintain and enhance documentation for deployment processes, configurations, and troubleshooting guides.
  • Drive a culture of innovation, continuous improvement, and collaboration within the engineering team.

What we're looking for

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 9+ years of experience in service build engineering, application delivery, and technical project management.
  • Strong expertise in Unix/Linux environments, including RHEL administration.
  • In-depth knowledge of JBoss, Weblogic, MQ, Kafka, and related middleware technologies.
  • Proficiency in Oracle and MySQL database administration and SQL optimization.
  • Hands-on experience in Unix shell scripting and automation.
  • Proven ability to manage and deliver complex technical projects on time and within scope.
  • Excellent problem-solving, troubleshooting, and stakeholder management skills.
  • Experience with CI/CD pipelines, DevOps practices, and infrastructure automation.
  • Strong understanding of ITIL processes and incident/problem management.

Preferred Certifications (Optional but a Plus):

Red Hat Certified Engineer (RHCE)

Oracle Certified Professional (OCP)

AWS/GCP Certified Engineer (Cloud knowledge preferred)

ITIL Certification for Service Management

Job Types: Full-time, Permanent, Contract, Temporary, Freelance, Internship, Fresh graduate, Student job
Contract length: 12 months

Pay: RM14,000.00 - RM15,000.00 per month

Benefits:

  • Additional leave
  • Cell phone reimbursement
  • Company car
  • Dental insurance
  • Flexible schedule
  • Free parking
  • Gym membership
  • Health insurance
  • Maternity leave
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Vision insurance
  • Work from home

Schedule:

  • Holidays
  • Monday to Friday
  • Weekend jobs

Supplemental Pay:

  • 13th month salary
  • Attendance bonus
  • Commission pay
  • Overtime pay
  • Performance bonus
  • Retention bonus
  • Signing bonus
  • Tips
  • Yearly bonus

Work Location: In person