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Bilingual Customer Support (Mandarin & Cantonese)

RM 5,000 - RM 6,000 / month

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Job Description:

We are looking for fluent Mandarin and Cantonese speakers to join our team as Customer Service & Interpreters. In this role, you will handle inbound calls, providing real-time verbal translation between English, Mandarin, and Cantonese to facilitate clear communication.

What We Offer:

  • Fully remote/work-from-home opportunity
  • Competitive salary: RM 5,000 - RM 6,000
  • Be part of a multinational corporation
  • Gain valuable experience making an impact in people’s lives

Key Responsibilities:

  • Accurately interpret and translate conversations between English, Mandarin, and Cantonese over inbound calls
  • Provide professional and courteous assistance to customers
  • Ensure clear and effective communication between parties

Requirements:

  • Fluent in English & Mandarin (Speaking, Reading & Writing)
  • Stable internet connection (Minimum 100 Mbps)
  • Ability to commit to rotational shifts (including night shifts)
  • Minimum education requirement: SPM
  • Immediate starters will be prioritized

Remuneration & Benefits:

  • EPF & SOCSO contributions
  • Annual leave & medical leave
  • Professional development & training
  • Attractive remuneration package
  • Medical coverage
  • Reimbursements & MCs/Emergency leave

Join us today and be a bridge that connects people across languages!

Job Types: Contract, Fresh graduate
Contract length: 12 months

Pay: RM5,000.00 - RM6,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Day shift
  • Early shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person

Expected Start Date: 04/07/2025