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IT Executive

RM 3,500 - RM 4,500 / month

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JOB DESCRIPTION:

  • Implement and maintain of daily network operation (network, server) which including but not limited to:
  • Network routine performance assessment, troubleshoot the network issues and outages (LAN & WAN)
  • Server & Storage performance, Server Backup Plan, propose & manage new network related project with proper project management.
  • Implementation of new technologies and platforms for supporting on premise network and connectivity to cloud environment.
  • Participates in planning design, technical review and implementation for new systems infrastructure hardware and operating systems for new initiatives and projects within the cloud environment.
  • Perform troubleshooting, identify root cause and follow up on problem resolution until completion
  • Coordinate with Pre-Sales team & end user relating to systems & information security issues
  • Assist with planning and implementing application systems upgrade
  • Document the design, operation and troubleshooting of technology platforms and procedures
  • Actively monitors and analyses user requests for hardware and network related issues.
  • Troubleshoots any IT technical issues and resolves in a courteous, professional, and timely manner.
  • Familiar with computer-related hardware, server, networking maintenance and Microsoft products.
  • Prepares technical and documentation
  • Conduct onsite routine health check of the systems installed at customer base
  • To perform any other tasks assigned by the Management.

REQUIREMENTS:

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
  • With 3 - 5 years working experience in related fields
  • Candidates with experience and leadership qualities will be considered
  • Knowledge in Cloud, LAN/WAN/Wireless environments, IT Security or Internet technology
  • Experience in Windows OS, Azure Cloud Infrastructures, Active Directory, security policies set up, backup & recovery or network equipment such as routers, firewall, switches, etc
  • Self-motivated, multi-tasking and willing to take challenges
  • Strict adherence to policies, procedures and security practices
  • Strong problem determination and solving skill.
  • Ability to be a good listener and understand customers’ problems or enquires, and help them solve it
  • Good organization, analytical and troubleshooting skills

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,500.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Application Question(s):

  • Kindly state your resignation notice period.
  • How much is your expected salary?

Experience:

  • IT: 2 years (Preferred)
  • POS: 2 years (Preferred)

Language:

  • English (Preferred)