门市主管 Retail Supervisor at Sunway Carnival Mall (May Intake)

Job description

员工监督：
1. 规划每月值班表、工作时间表和监控出勤情况
2. 对下属进行标准操作程序以及如何使用电子系统的培训
3. 评估、激励和约束下属以完成销售目标
4. 经常与下属和上级进行讨论

销售及促销：
1. 策划并执行店内促销、优惠和折扣
2. 每月向管理层汇报销售及采购业绩
3.竞争对手分析。
4. 积极参与公司销售活动和市场活动。

运营 ：
1. 监督日常运营，确保遵守门店规章制度。
2. 处理客户的要求、意见和投诉
3. 开展现场运营日常工作，统筹规划
4. 保持安全措施和商店清洁
5. 协助制定招聘计划，支持人力需求并进行面试。

库存管理 ：
1. 确保产品清洁、储存和库存充足，并以正确的价格正确展示
2. 利用库存管理软件评估销售业绩并计划未来的补货
3. 采取措施避免库存损坏、盗窃和浪费

Staff Supervision :

1. Plan monthly duty roster, work schedule and monitoring attendance

2. Train subordinates on SOPs and how to use electronic systems

3. Evaluate, motivate and discipline subordinates to meet sales targets

4. Conduct frequent discussions with subordinates and superiors

Sales and Promotion :

1. Plan and execute in-store promotions, offers and discounts

2. Report sales and purchase performance to the management monthly

3. Competitor analysis.

4. Participating actively in company sales activities and marketing events.

Operations :

1. Oversee daily operations to ensure outlet rules and regulations are met.

2. Addressing customers’ requests, comments and complaints

3. Carry out the daily work of live operations, plan overall planning

4. Maintain safety measures and store’s cleanliness

5. Assist in recruitment plan to support manpower needs and conduct interview.

Stock Management :

1. Ensure products are clean, stored and stocked well and displayed presentably with correct pricing

2. Utilise Stock Management Software to evaluate sales performance and plan for future re-stock

3. Implementing measures to avoid stock damage, theft and wastage

To undertake any ad-hoc assignments as and when required.

Requirements :

1. Minimum SPM Graduate

2. Able to communicate well

3. 4 years’ experience in related industry

4. Independent, proactive and a good team player

5. Good leadership skills, Strong interpersonal and communication skills.

6. Exceptional interpersonal skills in dealing with employees and customers.

7. High level of conceptual, analytical and problem-solving skills.

8. Possess own transport.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM5,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Evening shift

Supplemental Pay:

• Overtime pay
• Yearly bonus

Work Location: In person