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Jobs or company...

Salesforce effectiveness (SFE) specialist

RM 3,000 - RM 3,500 / month
Checking job availability...
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Salary: RM3000 - RM3500
Location: Level 9, Menara Lien Hoe, No.8 Persiaran Tropicana, 47410 PJ, Selangor
Working day & hour: 8.30am – 5.30pm
Contract duration: 12 months under PERSOLKELLY (renewable)

Duties:

  • To support CEx manager to partner with sales leadership on in field team (IFT) gap assessments. Involved in developing the SFE roadmap in alignment with the overall strategy and drive IFT excellence and competencies.
  • To improve salesforce efficiency, analyze and generate valuable feedback on IFT performance. As a champion of Veeva CRM system, to collect data and perform analysis in order to generate valuable feedback on IFT performance and give professional advice to business leaders
  • Responsible as the Veeva CRM & Veeva Vault administrative role in the CRM platform.
  • Lead and Implementation on Veeva CRM-related modules and solutions
  • Provide SFE & IFT fundamental reports and analysis for IFT and managers.
  • Support the Commercial team in developing a database related to sales force effectiveness to improve the efficiency of the in-field team as requested.
  • To work with sales & marketing team to survey customer profile and multichannel call plan.
  • Support and provide guidance to IFTs to deliver valuable customer interactions and engagement which transform their behaviors.
  • Provide training on the CRM and other system which enhance competencies of IFT
  • Complete regular and ad hoc analysis and reporting for SFE.
  • Support CEx manager in Challenger sales to the team.
  • Other tasks/projects will be assigned from time to time.
  • To support CEx manager to work with commercial team to drive brand plan process and elevate team performance.
  • Lead and implement OneView’s next-gen system enhancement to improve sales data analytical in Fusion platform.
  • Support the marketing team in brand content development through E-Wizard as CAT Champion.
  • Support the marketing team on the website development and implementation
  • Resume data steward role.
  • Support the Master Approval Process (MAP) system maintenance.
  • Other tasks/projects will be assigned from time to time.

Requirements:

  • Over 1-3 years of experience in sales force effectiveness (SFE) in pharmaceutical/ medical device.
  • Bachelor’s degree in business admin, finance, science and information system or related field.
  • Experience in reporting and analytics tools (e.g. Veeva CRM solution or equivalent and sales data management etc.) is preferable
  • Proficiency in Microsoft Excel, Power BI, Tableau, and database management is highly encouraged.
  • Sales training experience is preferable
  • Strong business acumen and an understanding of commercial imperatives.
  • Demonstrate ability to integrate and effectively interpret data from multiple sources and good analytical skills and experience in development of dashboards, KPIs and metrics in SFE
  • Fluent in English, both speaking and writing.
  • Able to adapt to dynamic environments and to work under pressure and tight timelines.
  • Experienced in working cross-functionally. Ability to get work done through people, irrespective of reporting relationships, able to influence peers and upwards.
  • Excellent communication and presentation skills with the ability to articulate strategies and tactics that drive change.
  • Experience in digital marketing either in-house or consultancy background is preferred.
  • Passionate about innovation and creativity in business processes. Must be able to challenge the status quo appropriately
  • Demonstrated know-how in at least 2 of the areas:
  • Veeva CRM system or equivalent analysis & training
  • Development of website and content
  • Sales information/ data management
  • Sales operations
  • Business analysis/reporting with Power BI Dashboard
  • Project management

Kindly send your updated resume and put subject as "Application for (Job Position Title)". Interested candidates may submit the application to [email protected]

Job Type: Contract
Contract length: 12 months

Pay: RM3,000.00 - RM3,500.00 per month

Schedule:

  • Monday to Friday

Work Location: In person