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Customer Support Advisor (Mandarin speaker)_Nearby LRT (Normal working hours)
RM 3,000 - RM 4,000 / month
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Type : 24 month contract (Renewable)
Working hours and days : 8AM-6PM / 5 days working and 2 days off
Salary : Basic RM 3,000 + Shift 200 + KPI RM300
Location : Ara Damansara (Nearby LRT)
Responsibilities:
- Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
- To exceed customers expectation in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
Requirements:
- Candidate must possess at least a SPM.
- Required language : English and Mandarin
- Minimum 1 year of working experience in the service industry will be an added advantage
for this position.
- Fresh graduates who are interested to start their career in a call center are also encouraged to apply – Full Training Provided
- Applicant must be willing to work on rotational shifts and off day
- Each shift consists of 9 working hours and inclusive of 1 hour lunch for rest.
- Applicant must be willing to work in Ara Damansara, Selangor
Benefit:
- 5 working days in a week
- EPF & SOCSO
- Sick leave
- Annual leave
- Quarterly staff recognition and appreciation
Job Types: Full-time, Contract, Fresh graduate
Contract length: 24 months
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Professional development
Schedule:
- Rotational shift
Application Question(s):
- Can you read and write in Mandarin?
- Are you willing to work on 24/7 rotation shift?
- When is your availability date to join?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
Work Location: In person