Room Attendant
Job description:
Company Description
Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline views, explore the hotel's connected shopping mall and theme park.
Job Summary:
The Room Attendant is responsible for ensuring the cleanliness and overall presentation of guest rooms and public areas in the hotel. The primary goal is to provide a comfortable and pleasant experience for guests during their stay.
Due to visa limitations, only locals will be considered.
Responsibilities:
1)Clean and Maintain Guest Rooms: Ensure that guest rooms are cleaned, organized, and well-maintained, including making beds, changing linens, dusting, vacuuming, and replenishing amenities.
2)Maintain Public Areas: Regularly clean and sanitize public spaces, such as hallways, lobbies, restrooms, and stairways, ensuring a clean and welcoming environment for guests.
3)Respond to Guest Requests: Address and fulfill guest requests promptly, ensuring their needs and preferences are met to enhance their overall stay.
4)Inspect and Report Maintenance Issues: Regularly inspect rooms and public areas for maintenance or repair needs and report any issues to the appropriate department for resolution.
5)Ensure Stocking of Supplies: Monitor and replenish housekeeping supplies in guest rooms, public areas, and storage areas, ensuring adequate inventory is maintained.
6)Follow Health and Safety Standards: Adhere to hygiene, safety, and security protocols to maintain a safe environment for both guests and staff.
Requirements:
-Previous experience in housekeeping or a similar role within the hospitality industry, preferably in a hotel setting, with knowledge of cleaning techniques and standards.
-Strong attention to detail to ensure that all areas, including guest rooms and public spaces, are thoroughly cleaned and maintained to the highest standards.
-Physical stamina and endurance to stand, walk, and perform physical tasks for extended periods, including lifting and moving cleaning equipment and supplies.
-Good communication skills to effectively interact with guests, colleagues, and other departments to meet guest needs and address requests or concerns.
Job Type: Full-time
Schedule: Rotational shift
Job Types: Full-time, Permanent
Benefits:
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Holidays
- Rotational shift
Work Location: In person