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Floor Supervisor (Mandarin Speaker Non Halal)

RM 2,600 - RM 2,900 / month

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  • Oversee and manage the daily operations on the floor to ensure smooth workflow and optimal service.
  • Lead, train, and supervise service staff to deliver exceptional customer service.
  • Address and resolve customer complaints and special requests to ensure a positive dining experience.
  • Coordinate closely with the kitchen and floor team for efficient and timely food service.
  • Maintain cleanliness, proper table setups, and hygiene standards throughout the restaurant.
  • Monitor inventory and ensure that daily supplies are stocked adequately.
  • Assist in the scheduling and allocation of staff to meet operational needs.
  • Minimum of 1-2 years of experience in restaurant floor management.
  • Mandarin speaking is compulsory.
  • Strong knowledge of restaurant service procedures and floor operations.
  • Proven leadership, communication, and problem-solving skills.
  • Ability to work efficiently in a fast-paced environment and manage high-pressure situations.
  • Detail-oriented, responsible, and focused on delivering excellent customer service.
  • EPF SOCSO
  • Allowances
  • Incentive
  • Hostel accommodation provided for eligible candidates.
  • Competitive salary