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Asset Management @ Customer Service (Fresh Welcome to Apply) - Petaling Jaya

  • Full Time, onsite
  • Agensi Pekerjaan Asia Recruit Sdn Bhd
  • Petaling Jaya, Malaysia
RM 2,500 - RM 3,500 / month

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Customer Service cum Telesales

  • Handle inbound and outbound calls professionally, providing excellent customer service and confidently resolving complaints.
  • Manage administrative tasks, including responding to inquiries from designated mailboxes.
  • Conduct telesales activities for various insurance products, including Auto and Credit Life.
  • Promote mobile applications to non-users and drive the adoption of online transactions.
  • Perform additional duties as assigned to cover team member absences.

    Asset Management

    • Quality calling on written-off accounts to negotiate for full settlement or offer settlement schemes.
    • Contact written-off customers to obtain information about untraceable vehicles, and persuade customers to surrender the vehicles voluntarily.
    • Coordinate with repossessors to take proactive action in repossession and disposal of untraceable vehicles.
    • Monitor repayment of customers enrolled in existing settlement schemes and follow up to ensure timely payments. Manage inbound inquiries related to written-off accounts.
    • Provide recommendations for feasible legal actions and participate in the execution.
    • Ensure compliance with all relevant regulations, policies, and procedures throughout the entire recovery process

  • Min Diploma
  • Fresh graduate welcome to apply
  • Working Hour: 8am – 5.30pm
  • Working Day: Monday – Friday
  • Good communication and interpersonal skills.
  • Well versed in English and Bahasa Malaysia, Mandarin as added advantage.
  • Salary Range Basic RM2500 - RM3500
  • EPF 16%
  • Attractive Bonus