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Booking Specialist

RM 3,500 - RM 3,500 / month

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  • Respond to all booking and trucking requests, ensuring agreed-upon pricing with customers.
  • Coordinate closely with customers for booking and trucking arrangements.
  • Provide trucking and driver details to customers, along with necessary documents, and monitor the movement of shipments.
  • Follow up on trucking progress and communicate with the KLIA team and vendors for any further arrangements.
  • Request complete CIPL and Shipping Instructions from customers for the AWB draft.
  • Prepare the AWB draft and send it to the customer for review and confirmation.
  • Prepare and send the pre-alert to the KLIA team for cargo submission to the airline, and be available for any issues.
  • Wait for the KLIA team to update the final AWB and send it to the customer, along with the final pre-alert.
  • After the shipment departs, track the status and update the customer on departure, transit, and arrival.
  • Follow up with the counterpart for consignee contact details.
  • Request the K1 draft from the KLIA team, and share the final version once the consignee confirms.
  • Inform KLIA to deliver the shipment to the PJ office, arrange transport to the consignee, and request POD to send to the shipper.

Requirements:

  • Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or a related field.
  • Previous experience in booking, logistics, customer service, or transportation coordination (1-2 years preferred).
  • Familiarity with shipping and logistics processes, particularly in industries such as freight forwarding, airlines, or transportation.

Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your expected salary?

Work Location: In person