Booking Specialist
RM 3,500 - RM 3,500 / month
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- Respond to all booking and trucking requests, ensuring agreed-upon pricing with customers.
- Coordinate closely with customers for booking and trucking arrangements.
- Provide trucking and driver details to customers, along with necessary documents, and monitor the movement of shipments.
- Follow up on trucking progress and communicate with the KLIA team and vendors for any further arrangements.
- Request complete CIPL and Shipping Instructions from customers for the AWB draft.
- Prepare the AWB draft and send it to the customer for review and confirmation.
- Prepare and send the pre-alert to the KLIA team for cargo submission to the airline, and be available for any issues.
- Wait for the KLIA team to update the final AWB and send it to the customer, along with the final pre-alert.
- After the shipment departs, track the status and update the customer on departure, transit, and arrival.
- Follow up with the counterpart for consignee contact details.
- Request the K1 draft from the KLIA team, and share the final version once the consignee confirms.
- Inform KLIA to deliver the shipment to the PJ office, arrange transport to the consignee, and request POD to send to the shipper.
Requirements:
- Bachelor’s Degree in Business Administration, Logistics, Supply Chain, or a related field.
- Previous experience in booking, logistics, customer service, or transportation coordination (1-2 years preferred).
- Familiarity with shipping and logistics processes, particularly in industries such as freight forwarding, airlines, or transportation.
Job Type: Full-time
Pay: From RM3,500.00 per month
Benefits:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- What is your expected salary?
Work Location: In person