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Customer Service Assistant

RM 2,000 - RM 3,000 / month

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Job Requirements:

  • Minimum SPM
  • Fresh graduates are encouraged to apply as training will be provided
  • Good computer skills – Microsoft Office (Excel, Word, PowerPoint)
  • Able to converse in English and Bahasa Malaysia
  • Self-motivated, resourceful, resilient, independent and team player
  • Able to work under pressure and long hours even on weekend or public holiday

Job Descriptions:

  • Follow up import container after EDO release and check ETA vessel on container delivery status
  • Container arrangement with haulage (ROT) / truck out (truck out memo) / pre advice / pre gate out port system
  • Arrange truck/advice truck details to customer and follow up truck pickup and delivery
  • Build and maintain a solid working relationship with customers and transporters
  • Ensure all shipping/transportation activities comply with legal statutory
  • Complete billing in Sysmagic system and courier documents to customer
  • Prepare and update the Daily Custom Clearance Worksheet as per management requirement

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Johor Bahru: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • STM/STPM (Preferred)

Experience:

  • Logistics: 1 year (Preferred)

Location:

  • Johor Bahru (Preferred)

Work Location: In person

Application Deadline: 04/30/2025