Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...
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CUSTOMER RELATIONS SPECIALIST (AUTOMOTIVE)

RM 4,000 - RM 6,000 / month
Checking job availability...
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Simplified

1. Customer Engagement & Support

  • Handle customer inquiries through various channels (phone, email, social media, and in-person).
  • Provide accurate information about products, services, and promotions.
  • Address and resolve customer complaints professionally and in a timely manner.

2. Relationship Management

  • Build strong and long-lasting relationships with customers to enhance brand loyalty.
  • Follow up with customers after sales or service visits to ensure satisfaction.
  • Organize customer appreciation programs, events, and loyalty initiatives.

3. Issue Resolution & Escalation

  • Identify recurring customer concerns and escalate complex cases to the appropriate departments.
  • Work closely with after-sales, technical, and warranty teams to resolve issues effectively.
  • Monitor service quality and recommend improvements.

4. Data Analysis & Reporting

  • Maintain records of customer interactions, feedback, and complaints.
  • Prepare reports on customer satisfaction trends and suggest improvements.
  • Utilize CRM tools to track and manage customer relationships.

5. Collaboration with Internal Teams

  • Communicate customer feedback to product development, sales, and marketing teams.
  • Assist in the development of customer service policies and standard operating procedures.
  • Provide input on improving service processes to enhance the customer journey.

Job Type: Full-time

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • 13th month salary

Application Question(s):

  • How much notice are you required to give your current employer?

Experience:

  • Automotive Customer Service: 3 years (Required)

Language:

  • Mandarin (Required)

Work Location: In person

Application Deadline: 04/30/2025