F&B Senior Executive

Event Planning & Execution

• Coordinate and oversee the planning, setup, execution, and breakdown of banquet events.
• Work directly with marketing and kitchen team for events and indirectly with clients to understand event requirements and ensure expectations are met.
• Develop and implement banquet event orders (BEOs) and ensure all departments are aligned.
• Maintain strong relationships with vendors and suppliers to ensure seamless event execution.
• Conduct pre-event briefings and post-event evaluations with all related divisions for continuous improvement.
• Team Leadership & Management
• Lead, train, and motivate the banquet and service team to deliver excellent service.
• Assign tasks and supervise staff during events to ensure smooth operations.
• Conduct regular performance evaluations and provide coaching to improve team efficiency.
• Maintain a high standard of grooming and professionalism among team members

Operational Excellence

• Ensure smooth daily of all F&B outlets & Banquet Halls.
• Ensure compliance with food safety, hygiene, HALAL CERTIFICATION, OSHA, and local health & safety regulations.
• Collaborate with chefs to curate innovative menus and beverage selections.
• Monitor inventory levels of banquet supplies and coordinate with the purchasing department for replenishment.
• Ensure proper maintenance of banquet facilities, equipment, and overall cleanliness.
• Implement best practices to improve efficiency and service quality.
• Manage part time workers rotation and scheduling to be cost effective.

Financial & Cost Control

• Monitor and control banquet expenses, ensuring cost-effectiveness without compromising quality.
• Assist in preparing budgets, forecasts, and financial reports for banquet operations.
• Optimize resource allocation and minimize wastage.

Guest Satisfaction & Relationship Management

• Ensure a high level of customer satisfaction by addressing guest concerns promptly.
• Gathered feedback from guests and clients to improve banquet services.
• Build and maintain positive relationships with corporate clients, event planners, and other stakeholders.

Ad hoc Task

• Any task that maybe assigned later by superior

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Vision insurance

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• On call
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Event Management, Food and Beverage: 5 years (Required)

Location:

• Kuala Lumpur (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person