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Job Description Gather and analyze user requirements to develop functional specifications. Evaluate existing systems and identify areas for improvement or optimization. Collaborate with stakeholders and development teams to design and implement new systems or system enhancements. Conduct feasibility studies and cost-benefit analyses to determine the viability of proposed solutions. Create and maintain documentation, including software designs, user manuals, and test plans. Develop and maintain system documentation, including process flows, data models, and user guides. Assist in the testing and deployment of new systems or system updates. Provide technical support and training to end-users as needed. Day to day work: Documentation and training: Developing and maintaining system documentation and providing technical support to end-users. Collaboration and communication: Working effectively with stakeholders and development teams to implement new systems or enhancements. Testing and deployment: Assisting in the testing and deployment of new systems or system updates. Documentation: Creating and maintaining thorough software documentation, including designs, user manuals, and test plans. Job Requirements Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 3 years of experience in a similar role. Must be fluent and proficient in English and Mandarin language. Proficient in documenting software systems, designs, and processes. Excellent communication skills, both written and verbal. Strong analytical and project-manage skills. Ability to adapt to changes in project requirements and priorities. Willingness to assist in testing and deployment activities. Willingness to learn and implement new technologies.