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Service Coordinator (57106)

  • Full Time, onsite
  • Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.
  • Sri Petaling, Malaysia
RM 3,000 - RM 4,000 / month

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  • Interacting with dealers, shipyards and customers to provide relevant service information required
  • To carry out service administration and coordination requirement effectively, ensuring all aspects of service function are properly handle together with the relevant service team engineer.
  • Liaise with service manager and service engineer for dispatching/ assigning service call/ task/ job for attend customers service, repair, installation & technical trouble-shooting
  • Compile, prepare and analyse monthly service report from service engineer and report to Service Manager
  • Work closely with Japan, Singapore, FND, service team, dealers & customer for service & survey coordination
  • Coordinate and liaise with Singapore counterpart in Service & Operation Department, Warehouse & Logistics Department to ensure that goods, spare parts and accessories are arranged and delivered on time.
  • Minimum SPM/ STPM qualification or Diploma in Business Administration, Marketing or equivalent
  • At least 1-2 years of relevant working experience preferably in similar industry
  • Able read & comprehend basic technical documents, and work relate documentations in English & Bahasa Malaysia
  • Possess good analytical thinking and trouble-shooting skill.
  • Knowledge in computers and marine electronics, communication system will be an advantage
  • AL
  • MC
  • Phone allowance
  • Insurance and medical benefits