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Jobs or company...

Administrative Assistant

RM 2,200 - RM 2,800 / month
Checking job availability...
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Simplified

Key Responsibilities:

1. Documentation and Reporting:

a. Database Management:

Record and update client leads and their status in the database.

Maintain and update coaching dates and other relevant

information in the database.

b. Document Collection and Follow-Up:

Follow up and collect relevant agreements, reports, and client

records.

Record any outstanding or pending payments from clients.

Assist in reminding any outstanding or pending payments from

clients

c. Reporting:

Prepare and submit reports according to the specified timeline.

Report to relevant consultants on collection deadlines, service

deadlines, or other critical updates.

2. Client and Team Support:

a. Record client visit times and follow up on service agreements.

b. Coordinate with the accounts team to ensure records match

collections.

3. Customer Service and Client Engagement:

a. Event Coordination:

Assist in inviting clients to attend events and manage RSVPs.

Follow up with clients to confirm attendance and provide event details.

b. Feedback Collection:

Assist in collecting feedback from clients after events and coaching

sessions.

Compile and summarize feedback for review by the management

team.

c. Client Relationship Building:

Prepare and organize birthday gifts for clients to enhance

relationships.

Coordinate and prepare flowers for grand openings,

condolences, or other client events.

Ensure timely delivery of gifts and flowers to maintain a high

level of client satisfaction.

4. Operational Efficiency:

a. Assist in streamlining administrative processes to improve team

efficiency.

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to

support our Retail Business Consultancy team. The ideal candidate will be

responsible for managing documentation, maintaining databases, and ensuring the

smooth execution of administrative tasks. This role requires excellent communication

skills, the ability to multitask, and a proactive approach to problem-solving.

Additionally, the candidate will handle customer service tasks to enhance client

relationships and satisfaction.Qualifications:

● Education: High school diploma or equivalent; additional qualifications in

Office Administration or related fields are a plus.

Working Experience:

1-2 years of experience in an administrative role

Skills:

● Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and database

management tools.

● Strong organizational and time-management skills.

● Excellent written and verbal communication skills.

● Attention to detail and ability to multitask.

● Basic understanding of accounting or record-keeping is a plus.

● Customer service experience is a strong advantage.

  • Annual Leave
  • Team Building
  • Performance Bonus
  • Company Trip