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Retail Assistant

RM 2,000 - RM 2,499 / month

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Customer Service: 1.Greet and engage customers, offering friendly and knowledgeable assistance. 2.Provide product recommendations based on customer needs. 3.Address customer inquiries and resolve any issues or concerns in a professional manner. Product Knowledge: 1.Stay up-to-date on pet products, brands, and trends to provide accurate information to customers. 2.Assist in educating customers about pet care, nutrition, grooming, and other related services. Sales: 1.Promote special offers, sales, and loyalty programs to increase sales. 2.Upsell or cross-sell pet products based on customer needs. 3.Maintain a positive and enthusiastic attitude towards sales targets. Stock Management: 1.Assist with stocking shelves and ensuring product displays are well-organized. 2.Monitor stock levels and notify management when stock needs to be replenished. 3.Help with inventory management, including receiving deliveries and organizing products. Store Maintenance: 1.Ensure the store is clean, tidy, and well-presented at all times. 2.Assist with the setup of promotional displays or seasonal setups. Checkout & Payment Processing: 1.Operate the cash register or POS system, processing customer transactions accurately. 2.Handle cash, credit/debit card payments. Team Collaboration: 1.Work closely with other team members to achieve store goals and maintain a smooth operation. 2.Participate in regular team meetings to discuss sales targets, inventory needs, and store promotions.