
Customer Service Representative
Salary undisclosed
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Job description: -Maintaining a positive, empathetic, and professional attitude toward customers at all times. -Making cold calling to customer. -Responding promptly to customer inquiries. -Communicating with customers through various channels. -Acknowledging and resolving customer complaints. -Knowing our products inside and out so that you can answer questions. -Processing orders, forms, applications, and requests. -Keeping records of customer interactions, transactions, comments, and complaints. -Communicating and coordinating with colleagues as necessary. -Providing feedback on the efficiency of the customer service process. -Ensure customer satisfaction and provide professional customer support. Job Requirement: -High school diploma, general education degree, or equivalent. -Ability to stay calm when customers are stressed or upset. -Comfortable using computers. -Experience working with cold calling and customer support.