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Customer Service Executive – April & May Intake

RM 1,900 - RM 2,800 / month

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Be an active listener by managing all inbound communication channels including calls, live chats, and emails for customer inquiries, complaints, feedback and other product-related issues.

Help improves customer satisfaction by resolving inquiries quickly and providing accurate information.

Apply with Your Friend and Succeed Together

You will be the face of our customer experience – fast, accurate and friendly support environment. Be the problem-solver for every complaints and issues arise to long-lasting positive impression. Our workplace will be in Medini 7, Iskandar Puteri that provides professional yet cozy environment.

  • Proficiency in English and Bahasa Malaysia (Speaking and Writing)
  • Fresh candidates with no working experience and SPM graduates are welcome – We provide Comprehensive Training for you!)
  • Candidates are required to work on rotational shifts (Morning, Afternoon, Night)

    SHIFT HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS):

    • 6 AM – 3 PM
    • 7 AM – 4 PM
    • 8 AM – 5 PM
    • 9 AM – 6 PM
    • 10 AM – 7 PM
    • 11 AM – 8 PM
    • 12 PM – 9 PM
    • 1 PM – 10 PM
    • 3 PM – 12 AM
    • 5 PM – 3 AM
    • 10 PM – 6 AM

  • EPF & Socso
  • Annual Leave
  • Medical Leave
  • Engaging and Diverse Team – Join our customer service team that supports each other and share commitment, cultural and diversity celebration together.
  • Free Transportation (Shuttle Van) – Travel back and forth to the office with no worries of the traffic.
  • Opportunities for Growth – Be the best by continuous training, mentorship lead to potential to advance professionally.
  • Quarterly Staff Recognition and Rewards – KPI incentives, awards and acknowledgments for the hard work.

    Career Growth & Training Programs:

    • Start from Executive to Manager by joining training, soft skills enhancement.
    • Internal Job Program (IJP) opportunity for career growth within company to new roles at least 1 year if there is suitable position and passes the interview session.