
Customer Service Executive – April & May Intake
Be an active listener by managing all inbound communication channels including calls, live chats, and emails for customer inquiries, complaints, feedback and other product-related issues.
Help improves customer satisfaction by resolving inquiries quickly and providing accurate information.
Apply with Your Friend and Succeed Together
You will be the face of our customer experience – fast, accurate and friendly support environment. Be the problem-solver for every complaints and issues arise to long-lasting positive impression. Our workplace will be in Medini 7, Iskandar Puteri that provides professional yet cozy environment. SHIFT HOURS (6 DAYS PER WEEK & ROTATIONAL SHIFTS):
- EPF & Socso
- Annual Leave
- Medical Leave
- Engaging and Diverse Team – Join our customer service team that supports each other and share commitment, cultural and diversity celebration together.
- Free Transportation (Shuttle Van) – Travel back and forth to the office with no worries of the traffic.
- Opportunities for Growth – Be the best by continuous training, mentorship lead to potential to advance professionally.
- Quarterly Staff Recognition and Rewards – KPI incentives, awards and acknowledgments for the hard work.
Career Growth & Training Programs:
- Start from Executive to Manager by joining training, soft skills enhancement.
- Internal Job Program (IJP) opportunity for career growth within company to new roles at least 1 year if there is suitable position and passes the interview session.
- Free Transportation (Shuttle Van) – Travel back and forth to the office with no worries of the traffic.