Key responsibilities
Policy Development and Implementation
Work within established procedures to achieve specified goals.
HR Frameworks and Tools
Contribute to the drafting of HR frameworks and tools for recruitment, performance management, development, career and succession planning, compensation and benefits, diversity, employee onboarding and offboarding, and retention of talent, within an area of expertise, ensuring compliance with specified design principles, internal policies, and external legal requirements. Enable the attraction, development, and retention of talent at a sustainable cost.
Information and Business Advice
Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.
HR Data Analytics and Insights
Deliver analyses of HR data; identify trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
Employee Relations Case Management
Provide first-line advice to managers and employees and resolve basic employee relations issues; refer complex issues, and cases that require investigation, to senior colleagues.
HR Data Management
Carry out a wide range of HR data processing tasks as directed; advise other colleagues and provide guidance on processes when needed.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Internal Client Relationship Management
Build effective working relationships within the internal client organization, delivering high-quality professional services with guidance from senior colleagues.
Skills
Data Collection and Analysis
Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.
Policy and procedures
Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.
Verbal Communication
Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
Assessment
Works with guidance (but not constant supervision) to analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Business Requirements Analysis
Works without supervision and provides technical guidance when required on analyzing the business requirements that IT solutions must meet.
Compliance Management
Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.
Employee Relations
Works without supervision and provides technical guidance when required on making sure that the organization manages its employee relations within a clear framework that embodies corporate values and policies, while also complying with all legal requirements.
Review and Reporting
Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.
Education: Bachelor's Degree or Equivalent Level.
Experience: Experienced practitioner able to work unsupervised (5 to 8 Years)