Epicareer Might not Working Properly
Learn More

Project and Support Executive ( Mandarin Speaker )

RM 2,000 - RM 3,000 / month

Checking job availability...

Original
Simplified
  • Liaise with business owners to explore and understand their business processes for new project implementations.
  • Conduct system training for customers during new project implementations.
  • Resolve hardware and software issues that arise throughout the project phases.
  • Plan, execute, and maintain the project deployment flow.
  • Provide support to customers by responding to inquiries and requests.
  • Collaborate and communicate with the internal team to meet customer needs.
  • Efficiently handle inbound and outbound customer call inquiries.
  • Provide prompt and effective solutions to all customer-related problems.
  • Candidate must have at least an SPM level qualification or above.
  • Fresh graduates are welcome to apply.
  • Required languages: English, Malay, and Mandarin.
  • Possess own transport and be willing to travel for work.
  • Self-motivated, dedicated, and able to work under pressure.
  • Responsible, a team player, and a fast learner.
  • Effective communication, coordination, training, and presentation skills.
  • Basic IT knowledge in software, networking, and hardware (e.g., device driver installation, printer installation).
  • Good understanding of the retail industry and supply management is a plus.
  • Knowledge of POS systems, retail, and F&B operation flow is a plus.
  • EPF, SOCSO, EIS and PCB
  • Good working environment
  • Travel allowance
  • Medical claims
  • Company annual trip
  • Training provided
  • Five (5) working days a week, Saturday half day alternately

    Additional Benefits

    • Annual Leave
    • Medical and Hospitalisation Leave
    • Performance Bonus
    • Allowance Provided