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Room Rental Operation Executive

RM 1,800 - RM 3,500 / month

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Maintenance & Property Management

  • Arrange, follow up, and update maintenance work.
  • Conduct audits on property conditions and ensure timely repairs.
  • Inform tenants of maintenance progress and assign work to technicians.
  • Manage smart meters and smart locks, including troubleshooting.
  • Oversee company vehicles

    Inventory & Key Management

    • Keeping track of room keys, smart locks, and property inventory.

      Housekeeping & Quality Control

      • Schedule and coordinate cleaning services and inspections.
      • Conduct audits to ensure all rooms are ready for new tenants.
      • Monitor cleanliness, defects, and overall room quality.
      • Check for unauthorized tenants, excessive utility usage, and other violations.

        Reporting & Administration

        • Maintain daily updates reports
        • Generate reports for inventory movement, audits, quality control, and complaints.
        • Conduct product photography when required.

          Additional Responsibilities (When Needed)

          • Assist with maintenance tasks when technicians are unavailable.
          • Support admin tasks, check-ins, room viewings, and tenant management.
          • Handle ad hoc tasks assigned by management.

1. Property & Operations Management

Property Maintenance Knowledge – Understanding basic maintenance needs and coordinating repairs.️ Housekeeping & Quality Control – Ensuring rooms are clean, well-maintained, and ready for new tenants.️ Inventory & Key Management – Keeping track of room keys, smart locks, and property inventory.

2. Customer Service & Communication

Tenant Relations – Handling tenant inquiries, complaints, and check-ins/check-outs professionally.️ Negotiation Skills – Dealing with contractors, service providers, and sometimes tenants.️ Problem-Solving – Addressing tenant issues, maintenance problems, and operational challenges.

3. Organizational & Administrative Skills

Record-Keeping – Managing property records, inventory lists, and rental tracking via Google Sheets or property management software.️ Attention to Detail – Ensuring rental units meet quality standards before new tenants move in.️ Time Management – Coordinating maintenance, cleaning schedules, and inspections efficiently.

4. Technical & Digital Skills

Basic Troubleshooting – Managing smart locks, smart meters, and Wi-Fi extenders.️ Microsoft Office & Google Sheets – Keeping track of property data and reports.️ Photography & Social Media (Optional) – Capturing and posting room listings when needed.

5. Adaptability & Teamwork

Ability to Work Independently & in a Team – Managing multiple properties while working closely with sales, maintenance, and admin teams.️ Flexibility & Problem-Solving – Adapting to unexpected situations, such as emergency repairs or urgent tenant requests.

  • Car allowance, mobile phone, toll, employee well fare fund
  • Car loan and house loan allowance
  • Company Trip (local and oversea)
  • Medical claims
  • Career growth opportunities.
  • Supportive team environment.
  • Competitive salary and benefits.
  • EPF, Socos & EIS
  • Annual Leave, Sick Leave, Hospitalization Leave
  • Accommodation Subsidy
  • Professional development opportunities such as training programs, workshops, and certifications.
  • Team-building activities and company events.