
Room Rental Operation Executive
Maintenance & Property Management
- Arrange, follow up, and update maintenance work.
- Conduct audits on property conditions and ensure timely repairs.
- Inform tenants of maintenance progress and assign work to technicians.
- Manage smart meters and smart locks, including troubleshooting.
- Oversee company vehicles
Inventory & Key Management
- Keeping track of room keys, smart locks, and property inventory.
Housekeeping & Quality Control
- Schedule and coordinate cleaning services and inspections.
- Conduct audits to ensure all rooms are ready for new tenants.
- Monitor cleanliness, defects, and overall room quality.
- Check for unauthorized tenants, excessive utility usage, and other violations.
Reporting & Administration
- Maintain daily updates reports
- Generate reports for inventory movement, audits, quality control, and complaints.
- Conduct product photography when required.
Additional Responsibilities (When Needed)
- Assist with maintenance tasks when technicians are unavailable.
- Support admin tasks, check-ins, room viewings, and tenant management.
- Handle ad hoc tasks assigned by management.
- Keeping track of room keys, smart locks, and property inventory.
1. Property & Operations Management ️ Property Maintenance Knowledge – Understanding basic maintenance needs and coordinating repairs.️ Housekeeping & Quality Control – Ensuring rooms are clean, well-maintained, and ready for new tenants.️ Inventory & Key Management – Keeping track of room keys, smart locks, and property inventory. 2. Customer Service & Communication ️ Tenant Relations – Handling tenant inquiries, complaints, and check-ins/check-outs professionally.️ Negotiation Skills – Dealing with contractors, service providers, and sometimes tenants.️ Problem-Solving – Addressing tenant issues, maintenance problems, and operational challenges. 3. Organizational & Administrative Skills ️ Record-Keeping – Managing property records, inventory lists, and rental tracking via Google Sheets or property management software.️ Attention to Detail – Ensuring rental units meet quality standards before new tenants move in.️ Time Management – Coordinating maintenance, cleaning schedules, and inspections efficiently. 4. Technical & Digital Skills ️ Basic Troubleshooting – Managing smart locks, smart meters, and Wi-Fi extenders.️ Microsoft Office & Google Sheets – Keeping track of property data and reports.️ Photography & Social Media (Optional) – Capturing and posting room listings when needed. 5. Adaptability & Teamwork ️ Ability to Work Independently & in a Team – Managing multiple properties while working closely with sales, maintenance, and admin teams.️ Flexibility & Problem-Solving – Adapting to unexpected situations, such as emergency repairs or urgent tenant requests.
- Car allowance, mobile phone, toll, employee well fare fund
- Car loan and house loan allowance
- Company Trip (local and oversea)
- Medical claims
- Career growth opportunities.
- Supportive team environment.
- Competitive salary and benefits.
- EPF, Socos & EIS
- Annual Leave, Sick Leave, Hospitalization Leave
- Accommodation Subsidy
- Professional development opportunities such as training programs, workshops, and certifications.
- Team-building activities and company events.