Order Management Coordinator
Salary undisclosed
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Location: Kuala Lumpur, MY, MY
Global Business Unit: OTH
Job Function: Finance
Requisition Number: 179276
Description:
Job Description
- Billing and Invoicing:
- Generate accurate billing documents in SAP based on completed sales orders.
- Ensure all invoices comply with company guidelines and customer agreements.
- Collaborate with the finance team to resolve billing discrepancies or issues.
- Data Accuracy and Maintenance:
- Maintain and update customer and sales order information in SAP.
- Regularly review and verify the accuracy of sales and invoicing data.
- Generate sales-related reports using SAP tools for management review.
- Customer and Team Support:
- Serve as a liaison between the sales team, customers, and other departments to address order-related inquiries or issues.
- Provide prompt and effective resolution to customer concerns regarding orders, billing, or invoicing.
- Compliance and Process Improvement:
- Ensure all sales processes in SAP adhere to company policies and regulatory standards.
- Identify opportunities to improve order management and billing processes within SAP.
- Provide suggestions for system enhancements to optimize efficiency.
Job Requirements:
- Work Experience:
- At least 2–3 years of experience in invoicing a sales support, sales administration, or related role.
- Experience in distribution industry is an advantage.
- Skills and Competencies:
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Personal Attributes:
- Customer-oriented mindset with strong interpersonal skills.
- Problem-solving abilities and a proactive approach to challenges.
- High level of integrity and professionalism.
- Language Proficiency:
- Fluent in English; additional languages relevant to the market are a plus.
Requisition Number: 179276
Job Function: Finance