Retail Operations Manager - East Malaysia
Join Our Team!
We are looking for a Retail Operations Manager to lead and manage our 52 retail stores in the East Malaysia (Sarawak, Sabah & Labuan). If you have strong leadership skills and enjoy working in a fast-paced retail environment, this is the perfect opportunity!
What You’ll Do:
§ Manage daily store operations across multiple locations to ensure smooth and efficient performance.
§ Set and achieve sales targets (Sales Target, ATV, UPT, ASP, Footfall, and Conversion Rate).
§ Lead, train, and motivate store teams to provide excellent customer service and boost sales.
§ Ensure all stores follow company policies on operations, promotions, pricing, and merchandising.
§ Monitor and analyze sales data to identify areas for improvement.
§ Work closely with the marketing team to plan and execute promotions.
§ Ensure stock availability and proper inventory management to meet customer demand.
§ Manage store budgets and operational costs efficiently.
§ Conduct regular store visits to provide coaching and ensure high performance.
What We’re Looking For:
§ Bachelor’s degree in Business, Retail Management, or a related field.
§ At least 8 -12 years of experience in retail operations with at least 5 years in a managerial role.
§ Preferably Retail Operations Manager/ Regional Manager/ Head of Retail - specializing in Sales - Retail/ General in Fashion Industry / Footwear / Pharmaceutical, Home and Living Retail Chain Store Retailer and Franchising.
§ Strong leadership and problem-solving skills.
§ Ability to analyze sales data and drive store performance.
§ Experience in managing multiple store locations.
§ Excellent communication skills to work with different teams.
§ Proficiency in Microsoft Excel & PowerPoint.
Why Join Us?
§ Be part of a fast-growing and well-known retail brand.
§ Work in a dynamic environment where you can lead and make an impact.
§ Competitive salary, incentives, and career growth opportunities.
Ready to take on this exciting challenge? Apply today!
Job Types: Full-time, Permanent
Pay: RM6,000.00 - RM8,000.00 per month
Benefits:
- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental Pay:
- Performance bonus
Work Location: In person