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Retail Operations Manager - East Malaysia

RM 6,000 - RM 8,000 / month

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Join Our Team!

We are looking for a Retail Operations Manager to lead and manage our 52 retail stores in the East Malaysia (Sarawak, Sabah & Labuan). If you have strong leadership skills and enjoy working in a fast-paced retail environment, this is the perfect opportunity!

What You’ll Do:

§ Manage daily store operations across multiple locations to ensure smooth and efficient performance.

§ Set and achieve sales targets (Sales Target, ATV, UPT, ASP, Footfall, and Conversion Rate).

§ Lead, train, and motivate store teams to provide excellent customer service and boost sales.

§ Ensure all stores follow company policies on operations, promotions, pricing, and merchandising.

§ Monitor and analyze sales data to identify areas for improvement.

§ Work closely with the marketing team to plan and execute promotions.

§ Ensure stock availability and proper inventory management to meet customer demand.

§ Manage store budgets and operational costs efficiently.

§ Conduct regular store visits to provide coaching and ensure high performance.

What We’re Looking For:

§ Bachelor’s degree in Business, Retail Management, or a related field.

§ At least 8 -12 years of experience in retail operations with at least 5 years in a managerial role.

§ Preferably Retail Operations Manager/ Regional Manager/ Head of Retail - specializing in Sales - Retail/ General in Fashion Industry / Footwear / Pharmaceutical, Home and Living Retail Chain Store Retailer and Franchising.

§ Strong leadership and problem-solving skills.

§ Ability to analyze sales data and drive store performance.

§ Experience in managing multiple store locations.

§ Excellent communication skills to work with different teams.

§ Proficiency in Microsoft Excel & PowerPoint.

Why Join Us?

§ Be part of a fast-growing and well-known retail brand.

§ Work in a dynamic environment where you can lead and make an impact.

§ Competitive salary, incentives, and career growth opportunities.

Ready to take on this exciting challenge? Apply today!

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM8,000.00 per month

Benefits:

  • Additional leave
  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Supplemental Pay:

  • Performance bonus

Work Location: In person