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Complex /Mall Manager @ JB

Salary undisclosed

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Company Background: Superstore Complex Manager
Location: Pandan, Taman Molek, Johor Bahru
Working Hours: 6 days per week

As the Complex Manager, you will oversee the security, maintenance, housekeeping, and overall well-being of S’MART Complex, ensuring smooth operations and seamless coordination across all departments.

Key Responsibilities:

Site & Building Security:

  • Safeguard the complex by preventing theft, managing traffic flow, and promptly responding to alarms.
  • Regularly monitor CCTV, conduct spot checks, and maintain essential safety systems, such as fire extinguishers and alarms.

Building Maintenance:

  • Collaborate with the Project Manager to inspect and maintain the building’s infrastructure, while addressing preventive maintenance needs.

General Maintenance:

  • Oversee all maintenance operations, including electrical, plumbing, and equipment servicing.
  • Conduct regular inspections, ensure preventive maintenance, and manage inventory control.

Housekeeping:

  • Ensure the cleanliness and upkeep of all areas, including shops, restrooms, parking lots, and surrounding grounds.
  • Manage landscaping, cleaning schedules, and the safe use of cleaning chemicals.

Tenant Management:

  • Conduct tenant inspections to ensure compliance with agreements and enforce rules.
  • Build strong relationships with tenants, addressing concerns and ensuring adherence to company policies.
  • Support tenant participation in the S’MART membership program.

Financial Management:

  • Prepare and oversee budgets, monitor expenses, and identify opportunities for cost savings.

Other Duties:

  • Manage government relations, ensure compliance with policies, and establish robust emergency response systems.
  • Collaborate with the Marketing Department on promotional events and lead the operations team to achieve company goals.

Requirements:

  • Candidates must possess at least a Diploma or Degree in a related field.
  • A minimum of 6 years of experience in the mall or retail industry, with at least 2 years in a leadership role.
  • Ability to perform under pressure and consistently meet deadlines.

Job Types: Full-time, Permanent

Pay: RM6,000.00 - RM8,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Supplemental Pay:

  • Performance bonus
  • Yearly bonus

Education:

  • Diploma/Advanced Diploma (Preferred)

Work Location: In person