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Complex /Mall Manager @ JB
Salary undisclosed
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Company Background: Superstore Complex Manager
Location: Pandan, Taman Molek, Johor Bahru
Working Hours: 6 days per week
As the Complex Manager, you will oversee the security, maintenance, housekeeping, and overall well-being of S’MART Complex, ensuring smooth operations and seamless coordination across all departments.
Key Responsibilities:
Site & Building Security:
- Safeguard the complex by preventing theft, managing traffic flow, and promptly responding to alarms.
- Regularly monitor CCTV, conduct spot checks, and maintain essential safety systems, such as fire extinguishers and alarms.
Building Maintenance:
- Collaborate with the Project Manager to inspect and maintain the building’s infrastructure, while addressing preventive maintenance needs.
General Maintenance:
- Oversee all maintenance operations, including electrical, plumbing, and equipment servicing.
- Conduct regular inspections, ensure preventive maintenance, and manage inventory control.
Housekeeping:
- Ensure the cleanliness and upkeep of all areas, including shops, restrooms, parking lots, and surrounding grounds.
- Manage landscaping, cleaning schedules, and the safe use of cleaning chemicals.
Tenant Management:
- Conduct tenant inspections to ensure compliance with agreements and enforce rules.
- Build strong relationships with tenants, addressing concerns and ensuring adherence to company policies.
- Support tenant participation in the S’MART membership program.
Financial Management:
- Prepare and oversee budgets, monitor expenses, and identify opportunities for cost savings.
Other Duties:
- Manage government relations, ensure compliance with policies, and establish robust emergency response systems.
- Collaborate with the Marketing Department on promotional events and lead the operations team to achieve company goals.
Requirements:
- Candidates must possess at least a Diploma or Degree in a related field.
- A minimum of 6 years of experience in the mall or retail industry, with at least 2 years in a leadership role.
- Ability to perform under pressure and consistently meet deadlines.
Job Types: Full-time, Permanent
Pay: RM6,000.00 - RM8,500.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Supplemental Pay:
- Performance bonus
- Yearly bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Work Location: In person