Area Supervisor
Position: Area Supervisor
Location: Klang Valley
Responsibilities:
Operations Management – Oversee daily restaurant functions, ensuring smooth workflow and adherence to SOPs while maintaining service excellence.
1) Staff Supervision & Training – Lead and mentor kitchen and service staff, manage work schedules, and conduct training to ensure high performance.
2) Customer Service – Handle inquiries, feedback, and complaints professionally to create a positive dining experience.
3) Inventory & Stock Control – Monitor and manage stock levels, ensuring efficient ordering, proper storage, and minimal wastage.
4) Food Quality & Presentation – Ensure consistency in food preparation and presentation by maintaining company standards.
5) Hygiene & Safety Compliance – Enforce strict hygiene and food safety regulations, conducting regular cleanliness checks.
6) Sales & Performance Monitoring – Track daily sales and operational costs, working towards revenue targets and preparing performance reports.
7) Maintenance & Equipment Management – Ensure restaurant facilities and equipment are well-maintained, addressing repairs promptly.
8) Restaurant Management Experience – Proven ability to manage operations independently, handle peak hours, and resolve challenges effectively.
Requirements:
- Minimum 1-2 years of experience managing or supervising a restaurant.
- Strong leadership, organizational, and problem-solving skills.
- Ability to work under pressure and handle peak hours efficiently.
- Familiarity with food safety regulations and restaurant operations.
- Flexible to work shifts, including weekends and public holidays.
- Bonus: Experience in managing traditional Malaysian or grilled food concepts is a plus.
Benefits:
- Meal allowance and performance incentives.
- Opportunities for career advancement in a growing F&B business.
- Overtime
- Additional Leave
Join Us!
We’re looking for a dedicated Area Supervisor to oversee multiple restaurant locations, ensuring smooth operations, high service quality, and team excellence.
Job Types: Full-time, Permanent
Pay: RM2,300.00 - RM2,800.00 per month
Schedule:
- Day shift
- Fixed shift
- Rotational shift
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Supervising: 1 year (Required)