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  1. Go to Settings.
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Jobs or company...

Customer Service E-Hailing (Grab)

RM 2,600 - RM 2,800 / month
Checking job availability...
Original
Simplified

ROLE: Customer Service Executive

PROJECT: Grab MY & SG

INTAKE DATE: 9 April 2025, 16 April & 23 April 2025

LOCATION:

Bandar Medini, Nusa Jaya, a fast-developing city that offers a variety of

opportunities

(FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah,

Taman Universiti, Gelang Patah, Nusa Height, City Square)

JOB SCOPE:

Handling inbound calls/emails/livechat regarding customer's general

enquiries, complaints, comments, feedbacks, and other issues related to the

company's products.

Assist and resolve customers' inquiries with their Grab services, payment issues,

Grab orders, Grab Apps, etc.

REQUIREMENTS:

Good English communication skills (spoken & written)

Minimum SPM (BM & SEJARAH must pass)

Fresh Graduates are welcomed to start their first career in a call centre - Full

Training Provided

ID not active under Grab Acc (Rider or Driver)

SALARY PACKAGE:

Basic Salary: RM1,900 - RM2,100

KPI/Attendance allowance: up to RM400

Shift Allowance: up to RM300

Salary: Up to RM 2,600 per month (including allowances)

WORKING HOURS:

Rotational shift 24/7

9 hours working a day (inclusive of 1 hour break)

6 working days a week with 1 day off (depending on scheduled shifts)

JOB TYPE:

Contract (24 months)

Training provided (1 month)

Job Types: Full-time, Contract
Contract length: 24 months

Pay: RM2,600.00 - RM2,800.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Fixed shift
  • Rotational shift

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)

Work Location: In person

Expected Start Date: 04/09/2025