Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

L2 Support Team Lead (AS400 Silverlake)

Salary undisclosed
Checking job availability...
Original
Simplified

Hiring for L2 Support Team Lead (Core & Cards)

Experience: 9+
Job Type: Permanent
Work Location: Kl, Malaysia

Key Skills:
1. AS400 Silverlake
2. Mainframe
3. Jboss or Weblogic
4. Ansible

Exception: - experience in leading L2 or support team if no domain experience

Job Responsibilities

  • Provide application support to various business users.
  • Attend to business queries and business requests promptly.
  • Follow through the business requests to a proper closure
  • Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool
  • Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented
  • Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management
  • Collaborate with the development team in identifying resolutions and transitioning of releases into production environment
  • Adopt standard Incident and Problem Management workflow and processes, i.e timely ticket, defect and incidents loggings including proper change management processes and quality issue/impacts emails
  • Participate in DR/BCM activities or infrastructure related upgrade
  • Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
  • Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed

Job Requirements

  • Bachelor’s degree of Computer Science or Engineering
  • Minimum 5 years of experience working in IT industry with relevant experience in technology solution or support service delivery in the banking/financial industry
  • Sound Understanding of ITIL, SDLC
  • Good and assertive communicator in speaking & writing
  • Good analytic and problem-solving skills
  • Able to work in a fast-paced, team-oriented environment and weekends or off business hours
  • Experience in L2 or L3 production support
  • Business knowledge background of either Core Banking or Cards
  • Technology knowledge background of either Open System or AS400
  • Willing to work on Shifts

Good to Have:

  • Knowledge on enterprise tools, i.e. MQ, Connect Direct, Control M etc
  • Knowledge on monitoring, log analytics, automation tools, i.e. Geneos, Splunk, Ansible, Grafana, Elastic Search etc

Job Types: Full-time, Permanent

Pay: RM1,601.15 - RM18,000.00 per month

Benefits:

  • Health insurance
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday