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HR Specialist, Reward Services

RM 3,500 - RM 5,000 / month

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Job Brief:

This position is part of the EAP regional rewards services team responsible for the system maintenance on ESS modules such as epay, eleave, eTime, ebenefit, etc. The incumbent, partnering with external vendors, will ensure accurate system performance on leaves and benefit processing, overtime application and ESS, including technical requirement study, analysis, implementation and post-live support of a web-based system and mobile app to maintain efficiency and positive employee experience.

Other Responsibilities included but not limited to:

  • Support employee query on ESS issues or perform 1st level assessment on reported issue within stipulated SLA
  • Administrate Employee Flex Benefits Reimbursement claims
  • Gather change request or setup requirements and validate relevancy against policy/process
  • Coordinate and provide recommended solutions subjected to varying business conditions.
  • Orient test participants on the UAT execution, problem reporting and resolution processes.
  • Ensure adequate test coverage and independent review of test scripts
  • Track and coordinate Project/UAT progress and results management as well as triage defects for resolution and retest.
  • Prepare job aids pertaining to HRIS systems to guide end users and country administrators
  • End to end process documentation such as SOP, process map, user guide, checklist.
  • Create and execute testing plans and coordinate User Acceptance Test (UAT)
  • Reporting and analytic preparation

Requirements :

  • Bachelor degree holder
  • Knowledge in HR/HRIS
  • Service-oriented with good Planning and follow up
  • Agile mindset with passion for continuous improvement
  • Embrace diversity with the ability to collaborate effectively with diverse teams
  • Good Problem Solving, verbal and written communication skills

Benefits : Leaves, Fixed allowance, Bonus, Hybrid working

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development
  • Work from home

Schedule:

  • Fixed shift
  • Monday to Friday

Supplemental Pay:

  • 13th month salary

Application Question(s):

  • Do you familiar with HR/HRIS ?
  • What is your expected salary ?
  • How long is your notice period ?

Education:

  • Bachelor's (Preferred)

Experience:

  • HR Specialist: 1 year (Preferred)