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Language Line Solutions Interpreter teleperformer

RM 4,900 - RM 5,300 / month

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  • Work remotely completely from home.
  • Teleperformance will mail you a laptop, you will use that laptop to do your live translation.
  • Translate and interpret live incoming calls from America verbally from Mandarin to English and vice versa on the spot, you are basically the middle person of a phone call between two people.
  • This position is a full-time position under a 1-year contract.
  • If you were to complete your contact, an offer will be made to you to either extend your contract or to offer you a permanent position with Teleperformance.
  • Should you wish to resign before your contract is served, you will have to provide 2 months’ notice period.
  • Failing in providing a notice will result in a penalty.

Working Hours:

- Schedules are fixed on a rotational shift subject to change monthly.

  • 1st month (Training Month)

Interpreter's School Training Schedule (Mon – Fri)

Week 1: 7 PM - 3 AM

Week 2: 8 PM - 4 AM

Week 3: 9 PM - 5 AM

Week 4: 9 PM - 5 AM

  • Time slots after 1st month training may start any time after 6PM. For example, if you get a time slot that starts at 9PM in your second month, you are required to work from 9PM – 6AM for the entirety of your second month.
  • You are required to work 8 Hours/day + 1 Hour break for 5 days/week.
  • The two off days you get per week may not be on the weekend, you must follow the schedule set for you.
  • You will have to work on certain weekends and public holidays.
  • 80% Night Shift / 20% Day Shift

Remuneration Package:

  • During the 1st month of your training, you will be given an allowance of RM 2,500 (This is included in your second month pay out)
  • After you complete your training, your rate as an audio translator is RM 31/Hour. (RM 4,900 minimum per month)
  • After working for roughly 6 weeks, you will sit for an evaluation test, should you pass it, you will be upgraded to a video call translator, similar to skype
  • Your rate as a video cam translator will be increased to RM 33/Hour. (RM 5,200 – RM 5,300 per month)
  • (Prioritizing immediate starters)

Benefits:

  • You are entitled to basic EPF and SOCSO in accordance to local Malaysian labour laws.
  • You are entitled to medical coverage with a Medical Card.
  • You are entitled to 12 days annual leave per year. (1 Annual leave earned after each consecutive month. Only applicable in the second month onwards).
  • There are 11 public holidays where you are not required to work (6 American PH & 5 Malaysian PH).

Requirements:

  • You need to have stable internet connection of AT LEAST 100 mbps.
  • If you do not have that speed, it is advised that you upgrade your internet package as you will be reimbursed for your internet by Teleperformance. Total of RM 62.30 monthly
  • You will need to pass a test in order for us to evaluate your language skills

Job Type: Contract
Contract length: 12 months

Pay: RM4,900.00 - RM5,300.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development
  • Work from home

Schedule:

  • Evening shift
  • Night shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Application Question(s):

  • Do you have stable internet connection?
  • When are you available for an interview?

Language:

  • Mandarin (Required)

Work Location: In person