Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Specialist (Mandarin)

Salary undisclosed
Checking job availability...
Original
Simplified

P2P Operations Assistant​

Responsibilities:​

  • Merchant Support: Handle manual appeal orders from top-tier P2P merchants, ensuring timely and effective resolution; Address and resolve feedback cases from local community users.​
  • Appeal order processing: support top merchants on appeal order processing, strictly follow SLA.​
  • User Acquisition and Feedback collecting: Assist the operations manager in planning and executing user acquisition strategies; Gather insights and competitor information to support the creation of business strategies. As the operation supporting this role also need to collect users feedback and provide product or operation solutions for clients.​
  • Community and Customer Support: Act as the first point of contact for local community users, providing high-quality support and resolving inquiries; Help build a positive relationship with users and merchants by ensuring smooth communication.​

Requirements:​

  • Experience: At least 2 years of experience, preferably in customer service (experience in banking or fintech is a plus).​
  • Skills: Strong communication and writing skills; Proficiency in Mandarin and English.​

Attributes: Ability to handle user complaints and merchant issues with professionalism and empathy; Detail-oriented, with strong organizational skills to manage multiple tasks efficiently.

Job Type: Full-time

Schedule:

  • Rotational shift

Application Question(s):

  • Do you have any experience in the cryptocurrency industry ?

Experience:

  • Customer service: 2 years (Required)

Language:

  • Mandarin (Required)
  • English (Required)

Work Location: In person