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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Customer Service (Cantonese)

RM 3,500 - RM 3,800 / month
Checking job availability...
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The Service Advisors (SA) will provide customer service support to Client Customers’
requests for information related to items including, but not limited to, post order support, delivery information, payment information, product pre-orders, product pre-screening calls (where applicable), and general Customer inquiries.

Key Qualifications:

Education:

  • Diploma or Bachelor’s Degree in any discipline.
  • C1-level English proficiency (reading, writing, speaking, listening).

Work Experience:

  • Fresh graduates from relevant fields (English, Communication, Mass Communication) are welcome.
  • Call centre experience is a plus but not required.

Technical Skills:

  • Strong troubleshooting skills for mobile devices, PCs, and software.
  • Passion for technology and problem-solving.
  • Ability to navigate multiple systems to resolve customer issues efficiently.

Resilience & Professionalism:

  • Ability to work independently in a fast-paced environment.
  • Stays calm and professional under pressure.
  • Open to feedback, coaching, and continuous improvement.

Offer Summary:

  • Fixed Salary: UP TO RM 3,500
  • Language Allowance: RM 300
  • Bonus: 13th-month bonus
  • Work Schedule: 5-day rotational shifts (Mon-Sun, 9:00 AM – 9:30 PM)

Responsibilities
Customer Service Focus:

  • Experience in customer-facing roles (phone, chat, in-person), including volunteer or school projects.
  • Passion for customer service, ownership of the customer experience, and delivering resolutions.
  • Strong communication skills in English & Cantonese, adapting to different audiences.
  • Problem-solving ability with flexibility and adaptability.
  • High-quality customer interactions, measured by call audits and satisfaction surveys.
  • Strong expertise in client-supported products and services.
  • Handling customer inquiries on order status, changes, and delivery.

Learning Aptitude:

  • Team player with a collaborative mindset.
  • Eager to learn, grow, and take on challenges.
  • Curious and committed to professional excellence.
  • Strong time management and multitasking skills.

Tier 2 Advisor Attributes:

  • Deep technical proficiency & adherence to schedules.
  • Ability to stay composed under pressure and resolve conflicts.
  • Strong problem-solving, organization, and critical thinking skills.
  • Effective communication, collaboration, and process improvement.
  • Willingness to share best practices and seek expertise.

Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM3,800.00 per month

Schedule:

  • Rotational shift

Education:

  • STM/STPM (Required)

Experience:

  • Customer Care Specialist: 1 year (Preferred)

Language:

  • English (Preferred)
  • Mandarin (Preferred)
  • Cantonese (Required)

Work Location: In person