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Jobs or company...

Waiter - Banquet

Salary undisclosed
Checking job availability...
Original
Simplified

Job Purpose
This position is responsible for providing exceptional customer-focused banquet services to guests, in compliance with all brand standards and departmental Standard Operating Procedures.
Reporting LinesKey Interactions
Internally

  • Kitchen Staff
  • F&B Staff

Externally

  • Guests

Primary Responsibilities
Banquet Operation

  • Organize and transport all supplies required for the set-up of a function
  • Assist in the set up and break down function rooms according to standard operating procedures
  • Prepare and ensure mise-en-place is complete
  • Deliver F&B/banquet services in accordance to departmental standards and procedures
  • Ensure that all service and storage areas are kept safe, clean and locked
  • Report any complaints, incidents or any other irregularities to management
  • Perform functions of cashiering and dispensing of beverages as assigned

Other Responsibilities

  • Be well versed in hotel fire & life safety/emergency procedures
  • Attend all meetings and trainings as assigned by management
  • Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
  • Assist Food & Beverage Outlets in their operations within peak times when needed
  • Maintain complete knowledge of all F&B services, outlets and hotel services/features
  • Perform other duties assigned by the Management of the Hotel
  • Establish and maintain effective employee working relationships

him/
Main Complexity/Critical issues in the Job

  • Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.

Span of Control
Nature

Amount

Budget responsibilities

Not applicable

Revenue responsibilities

Not applicable

Headcount

Not applicable
Profile
Knowledge and Experience

  • Secondary / High school education
  • Good reading, writing and oral proficiency in English language
  • No experience is required, training will be provided

Competencies

  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work effectively and contribute in a team
  • Self-motivated and energetic
  • Must be well-presented and professionally groomed at all times

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Health insurance
  • Meal allowance
  • Meal provided
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Yearly bonus

Ability to commute/relocate:

  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • Server: 1 year (Preferred)