S
Front Office Assistant
RM 1,700 - RM 2,000 / month
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- Perform all check-in and check-out tasks.
- Manage online (PMS system) and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Welcome guests upon their arrival and assign rooms.
- Provide information about our accommodation, available rooms, rates and amenities.
- Respond to clients’ complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Must embrace job rotation. (Morning Shift & Afternoon Shift).
- Handle cash transactions and balance cash drawer to ensure accuracy at the end of each shift.
- Maintain guest confidentiality and ensure data security to protect guest information.
- Handle ad hoc tasks and special guest requests as needed, ensuring personalized service and smooth operations.
Job Types: Full-time, Permanent
Pay: RM1,700.00 - RM2,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Lumut: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Education:
- STM/STPM (Preferred)
Experience:
- Front Office Assistant: 1 year (Preferred)
Work Location: In person