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Social Media Specialist

RM 3,000 - RM 4,000 / month

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  • Develop, manage, and monitor content for clients on social media platforms such as Facebook, Instagram, TikTok and XiaoHongShu.
  • Create engaging and on-brand visual content, requiring basic design skills (knowledge of tools like Adobe Photoshop, Adobe Illustrator, Canva is a plus).
  • Implement and update social media posting schedules, promotions, and event content.
  • Analyze social media metrics and generate reports to evaluate the effectiveness of campaigns.
  • Provide insights and recommendations for campaign or promotional strategies.
  • Stay up-to-date with the latest social media trends and competitor strategies.
  • Interact with clients daily to understand their requirements and provide timely updates and feedback.
  • Handle internal and external feedback or correspondence promptly.
  • Adapt and take on additional roles as needed within the startup environment, including content strategy, copywriting, and analytics.
  • Conduct influencer outreach for clients, negotiate terms and pricing, and manage relationships with influencers.
  • Be prepared for occasional after-hours responses due to the flexible and remote nature of the job.
  • Possess minimum Certificate/Diploma or above
  • Can speak in English and Mandarin
  • Knowledgeable about Social Media platforms and tools and possess a clear understanding on how Social Media value adds to a business/brand
  • Have the entrepreneurial in your approach and savvy value-added thinker
  • Industry knowledge: Web 2.0 and social media related platforms, technologies, applications, development and challenges
  • At least 2 years of working experience in the related field is required for this position
  • Ability to work independently and under pressure with high degree of confidentiality
  • Strong understanding of current online marketing concepts, strategies and best practises
  • Energetic, digital savvy and in tune with a wide variety of social media activities and opportunities ( Facebook, Instagram XiaoHongShu is a must
  • Comfortable with flexible working hours and capable of managing tasks independently in a remote setup.
  • Experience in influencer outreach, including negotiating terms and pricing.
  • Ability to work independently and under pressure, maintaining a high degree of confidentiality.
  • Excellent communication and client servicing skills.
  • Entrepreneurial mindset with a proactive and value-added approach to problem-solving.
  • Possess knowledge of social media tools (ie: SEO, SEM, etc) is advantageous
  • Familiarity with design tools (Adobe Photoshop, Adobe Illustrator, Canva,Capcut) and a strong sense of aesthetics.
  • Familiarity with GenAI and how to incorporate GenAI to the day-to-day task
  • EPF
  • SOCSO
  • Yearly bonus
  • Medical and Hospitalisation Leave