
Customer Service
RM 2,500 - RM 4,000 / month
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- Customer Service Support:Answer phone calls, direct them to the appropriate person, take messages, and respond to inquiries in a professional and friendly manner.Collaborate with internal teams to provide accurate information to clients, address their needs, and offer solutions effectively to maintain customer satisfaction.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- Quotation & Related Documents Preparation: Assist in preparing and editing documents, reports, and correspondence to ensure accurate and professional output.
- File Management: Maintain and update both electronic and physical filing systems, ensuring all documents are organized and easy to retrieve.
- Scheduling and Coordination: Coordinate meetings, appointments, and travel arrangements, ensuring all logistics are handled smoothly.
- Follow-up on Client Requests: Track and follow up on customer inquiries, orders, and issues to ensure timely and satisfactory resolution, maintaining strong communication with clients throughout the process.
- Email Handling: Manage incoming email, ensuring timely processing and delivery.
- At least achieve SPM education or higher education
- Proven experience as a customer service or in a similar administrative role will be an added advantage
- Fresh Graduates are welcome to apply
- Language: Any language, Mandarin, Bahasa Malaysia, English
- Proficiency in Google Workspace & Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Attention to detail and accuracy in data entry and document handling.
- Ability to work independently and as part of a team.
- Reliable, punctual, and professional attitude.
- If all commisions, incentives and bonus added will be around RM 1000-2000/month
- EPF & SOCSO
- Annual Performance Review & Increment
- Performance Bonus
- Annual Leave
- Medical Leave
- Outpatient Medical Claim
- Annual Trip + Dinner
- Career progression Opportunity
- Monthly Training