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Customer Service Officer (Japanese Speaking)

RM 6,000 - RM 6,500 / month

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  • MM2H & PVIP visa application—liaise with Tokyo office and customers.
  • Study support services.
  • Insurance support.
  • Tour - hotel/travel contracts and tour arrangements.
  • Communicate with and assist Japanese customers.
  • Reply email in Japanese related to Tropical business.
  • Admin work related to Tropical business.
  • Fresh graduates are encouraged to apply.
  • Previous working experience in customer service, or customer service related fields
  • Possess good telephone etiquette with a smiley voice.
  • Knowledge in handling basic computer (Microsoft Excel/Word etc).
  • Good communication and interpersonal skills.
  • Ability to multi-task, prioritise and manage time effectively
  • Social media savvy
  • Must be able to speak and write in Japanese.
  • Annual leave (upon confirmation)
  • KWSP and SOCSO
  • Medical & Insurance Coverage (upon confirmation)
  • Career Progression opportunities