
Graphic Designer & E-Commerce Executive
Job Scope for Graphic Designer: 1. Visual Design Creation: Assist in designing marketing materials (e.g., brochures, posters, social media posts), and update existing designs to align with the brand's visual identity. 2. Photo & Video Editing: Edit and retouch photos/videos using tools like Adobe Photoshop, Filmora or etc 3. File Preparation & Management: Organize and save design files in appropriate formats, prepare print-ready files, and maintain an asset library. 4. Learning & Development: Stay current with design trends and software updates, and enhance skills through workshops and training. 5. Brand Consistency: Ensure designs follow brand guidelines and maintain a consistent visual identity across all materials, and assist in creating reusable design templates. 6. Web & Social Media Design: Design social media content and assist in web design projects, focusing on layout and UI elements. 7. Concept Development: Contribute to brainstorming sessions and support creative ideation for campaigns and branding initiatives. Job Scope for E-Commerce: 1. Product Listing Management: Create, upload, and optimize product listings with accurate descriptions, prices, and images. Regularly update stock, variants, and prices while managing product categories and ensuring image quality. 2. Customer Service: Respond promptly to customer inquiries, manage returns and refunds, address complaints, and maintain a positive store reputation by encouraging reviews. 3. Store Optimization & Platform Features: Optimize listings for SEO, set up promotions and campaigns, and use platform tools (Shopee Ads, Lazada Sponsored Solutions) for increased visibility. Maintain storefront design for a user-friendly experience. 4. Sales & Performance Monitoring: Track sales data, analyze key metrics, adjust strategies to boost sales, and conduct competitor analysis. 5. Marketing & Promotions: Manage marketing campaigns, paid ads, and external promotions to increase product visibility and sales. Participate in platform events like mega sales. 6. Pricing Strategy: Set competitive pricing, adjust based on trends or competitor prices, and monitor discounts for profitability. 7. Account & Policy Compliance: Ensure compliance with platform policies, stay updated on changes, and handle customer refund if there’s any. 8. Reporting & Documentation: Prepare reports on sales, stock levels, and performance for management, and provide insights for store improvement. 9. Market Research & Trend Analysis: Research competitors, monitor market trends, and suggest new products based on demand. 10. KUSS Website Management: Ensure the website runs smoothly by fixing bugs, optimizing performance, and maintaining a user-friendly experience. Regularly update content, test for errors, and ensure compatibility across devices and browsers. r refund if there’s any.
Job Overview: • Design engaging visuals for POS Material & social media platforms • Video editing and content creation • Manage Shopee & Lazada e-commerce platforms Industry: Scent Marketing (Specializing in supplying premium aromas to hotels, showrooms, and retail businesses) Skills Required: • Proficiency in design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign, etc.). • Knowledge of typography, color theory, and layout principles. • Attention to detail and ability to work on multiple projects simultaneously. • Good communication skills to receive and implement feedback. • Platform knowledge: Familiarity with Shopee Seller Center and Lazada Seller Portal. • E-commerce operations: Understanding of online store management, inventory tracking, and order fulfillment. • Customer service skills: Ability to handle customer inquiries and complaints professionally. • SEO and marketing: Knowledge of optimizing listings for search visibility and running paid ad campaigns. • Analytical skills: Ability to track and analyze store performance and sales data.
Location: Bandar Kinrara 5, Puchong (Waze to Kuss Essentials, By Appointment Only). 5mins walk from BK5 Puchong LRT station.
- EPF & Socso
- 5 day working week
- Medical benefit
- Bonus subject to company performance