Epicareer Might not Working Properly
Learn More

Graphic Designer & E-Commerce Executive

RM 1 - RM 3,500 / month

Checking job availability...

Original
Simplified

Job Scope for Graphic Designer:

1. Visual Design Creation: Assist in designing marketing materials (e.g., brochures, posters, social media posts), and update existing designs to align with the brand's visual identity.

2. Photo & Video Editing: Edit and retouch photos/videos using tools like Adobe Photoshop, Filmora or etc

3. File Preparation & Management: Organize and save design files in appropriate formats, prepare print-ready files, and maintain an asset library.

4. Learning & Development: Stay current with design trends and software updates, and enhance skills through workshops and training.

5. Brand Consistency: Ensure designs follow brand guidelines and maintain a consistent visual identity across all materials, and assist in creating reusable design templates.

6. Web & Social Media Design: Design social media content and assist in web design projects, focusing on layout and UI elements.

7. Concept Development: Contribute to brainstorming sessions and support creative ideation for campaigns and branding initiatives.

Job Scope for E-Commerce:

1. Product Listing Management: Create, upload, and optimize product listings with accurate descriptions, prices, and images. Regularly update stock, variants, and prices while managing product categories and ensuring image quality.

2. Customer Service: Respond promptly to customer inquiries, manage returns and refunds, address complaints, and maintain a positive store reputation by encouraging reviews.

3. Store Optimization & Platform Features: Optimize listings for SEO, set up promotions and campaigns, and use platform tools (Shopee Ads, Lazada Sponsored Solutions) for increased visibility. Maintain storefront design for a user-friendly experience.

4. Sales & Performance Monitoring: Track sales data, analyze key metrics, adjust strategies to boost sales, and conduct competitor analysis.

5. Marketing & Promotions: Manage marketing campaigns, paid ads, and external promotions to increase product visibility and sales. Participate in platform events like mega sales.

6. Pricing Strategy: Set competitive pricing, adjust based on trends or competitor prices, and monitor discounts for profitability.

7. Account & Policy Compliance: Ensure compliance with platform policies, stay updated on changes, and handle customer refund if there’s any.

8. Reporting & Documentation: Prepare reports on sales, stock levels, and performance for management, and provide insights for store improvement.

9. Market Research & Trend Analysis: Research competitors, monitor market trends, and suggest new products based on demand.

10. KUSS Website Management: Ensure the website runs smoothly by fixing bugs, optimizing performance, and maintaining a user-friendly experience. Regularly update content, test for errors, and ensure compatibility across devices and browsers. r refund if there’s any.

Job Overview:

• Design engaging visuals for POS Material & social media platforms

• Video editing and content creation

• Manage Shopee & Lazada e-commerce platforms

Industry: Scent Marketing (Specializing in supplying premium aromas to hotels, showrooms, and retail businesses)

Skills Required:

• Proficiency in design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign, etc.).

• Knowledge of typography, color theory, and layout principles.

• Attention to detail and ability to work on multiple projects simultaneously.

• Good communication skills to receive and implement feedback.

• Platform knowledge: Familiarity with Shopee Seller Center and Lazada Seller Portal.

• E-commerce operations: Understanding of online store management, inventory tracking, and order fulfillment.

• Customer service skills: Ability to handle customer inquiries and complaints professionally.

• SEO and marketing: Knowledge of optimizing listings for search visibility and running paid ad campaigns.

• Analytical skills: Ability to track and analyze store performance and sales data.

Location: Bandar Kinrara 5, Puchong (Waze to Kuss Essentials, By Appointment Only). 5mins walk from BK5 Puchong LRT station.

  • EPF & Socso
  • 5 day working week
  • Medical benefit
  • Bonus subject to company performance