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Graphic Designer & E-Commerce Executive

RM 1 - RM 3,500 / month

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Job Scope for Graphic Designer:

  • Visual Design Creation: Assist in designing marketing materials (e.g., brochures, posters, social media posts), and update existing designs to align with the brand's visual identity.
  • Photo & Video Editing: Edit and retouch photos/videos using tools like Adobe Photoshop, Filmora or etc
  • File Preparation & Management: Organize and save design files in appropriate formats, prepare print-ready files, and maintain an asset library.
  • Learning & Development: Stay current with design trends and software updates, and enhance skills through workshops and training.
  • Brand Consistency: Ensure designs follow brand guidelines and maintain a consistent visual identity across all materials, and assist in creating reusable design templates.
  • Web & Social Media Design: Design social media content and assist in web design projects, focusing on layout and UI elements.
  • Concept Development: Contribute to brainstorming sessions and support creative ideation for campaigns and branding initiatives.

Job Scope for E-Commerce:

  • Product Listing Management: Create, upload, and optimize product listings with accurate descriptions, prices, and images. Regularly update stock, variants, and prices while managing product categories and ensuring image quality.
  • Customer Service: Respond promptly to customer inquiries, manage returns and refunds, address complaints, and maintain a positive store reputation by encouraging reviews.
  • Store Optimization & Platform Features: Optimize listings for SEO, set up promotions and campaigns, and use platform tools (Shopee Ads, Lazada Sponsored Solutions) for increased visibility. Maintain storefront design for a user-friendly experience.
  • Sales & Performance Monitoring: Track sales data, analyze key metrics, adjust strategies to boost sales, and conduct competitor analysis.
  • Marketing & Promotions: Manage marketing campaigns, paid ads, and external promotions to increase product visibility and sales. Participate in platform events like mega sales.
  • Pricing Strategy: Set competitive pricing, adjust based on trends or competitor prices, and monitor discounts for profitability.
  • Account & Policy Compliance: Ensure compliance with platform policies, stay updated on changes, and handle customer refund if there’s any.
  • Reporting & Documentation: Prepare reports on sales, stock levels, and performance for management, and provide insights for store improvement.
  • Market Research & Trend Analysis: Research competitors, monitor market trends, and suggest new products based on demand.
  • KUSS Website Management: Ensure the website runs smoothly by fixing bugs, optimizing performance, and maintaining a user-friendly experience. Regularly update content, test for errors, and ensure compatibility across devices and browsers. r refund if there’s any.
  • Minimum education is at least Diploma
  • Fresh graduates are welcome to apply
  • Proficiency in design software (e.g., Adobe Creative Suite: Illustrator, Photoshop, InDesign, etc.).
  • Knowledge of typography, color theory, and layout principles.
  • Attention to detail and ability to work on multiple projects simultaneously.
  • Good communication skills to receive and implement feedback.
  • Platform knowledge: Familiarity with Shopee Seller Center and Lazada Seller Portal.
  • E-commerce operations: Understanding of online store management, inventory tracking, and order fulfillment.
  • Customer service skills: Ability to handle customer inquiries and complaints professionally.
  • SEO and marketing: Knowledge of optimizing listings for search visibility and running paid ad campaigns.
  • Analytical skills: Ability to track and analyze store performance and sales data.
  • Design engaging visuals for POS Material & social media platforms
  • Video editing and content creation
  • Manage Shopee & Lazada e-commerce platforms
  • Industry: Scent Marketing (Specializing in supplying premium aromas to hotels, showrooms, and retail businesses)
  • Location: Bandar Kinrara 5, Puchong (Waze to Kuss Essentials, By Appointment Only). 5mins walk from BK5 Puchong LRT station.
  • EPF & SOCSO
  • 5 day working week
  • Medical benefit
  • Bonus subject to company performance