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Cantonese-Speaking Service Advisor – Based in Penang

RM 3,500 - RM 3,800 / month

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  • Customer Support – Deliver professional assistance, addressing inquiries with accurate information and guidance.
  • Service Excellence – Manage incoming customer inquiries through telephone or other channels, ensuring efficient and high-quality service that surpasses expectations.
  • Communication Skills – Exhibit excellent interpersonal skills, with strong questioning and listening abilities, effectively engaging with a diverse customer base.
  • Language Proficiency – Must be fluent in Cantonese, Mandarin & English (spoken & written).
  • Education – Minimum SPM; fresh graduates are encouraged to apply.
  • Communication Skills – Strong ability to provide professional customer support.
  • Technical Skills – Basic computer proficiency and attention to detail.
  • Work Location – George Town, Penang.
  • Work Schedule – Rotational shifts (5 working days per week) between 9:00 AM - 9:30 PM (Mon-Sun).
  • Statutory Contributions – EPF & SOCSO included.
  • Paid Time Off – Annual leave provided.
  • Comprehensive Training – Full training for skill development.
  • Language Allowance – Additional compensation for language skills.
  • Stable Work Schedule – 5 working days per week.