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Attending to customer’s enquiries and phone calls. Write and distribute email, correspondence memos, letters, faxes and forms Assist in preparing reports. Other ad hoc functions assigned from time to time. Prepare Quotation and others administration works Prepare invoicing and delivery orders Develop and maintain a filing system Order office supplies and research new deals and suppliers Issue weekly/monthly statements of accounts to clients and follow up closely on the outstanding balances. Record the budgeted project costing accurately in the excel system. Keep track of assigned accounts to identify collectables outstanding debts. Plan course of action to recover outstanding old debts. Negotiate payoff datelines or payment plans. Investigate and resolved discrepancies in payment or accounts. You’ll need to ensure smooth and efficient running of the department in all administrative matters.