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Data Center Operation Technician

  • Full Time, onsite
  • Zeed Talent Technology (Singapore) Pte. Ltd.
  • Petaling Jaya, Malaysia
RM 2,800 - RM 3,000 / month

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  • Hardware Support - Installations, Move, Add, Change.
  • Decommission of IT equipment (networks, servers, networks, storage, backup devices).
  • Media management - HDD/SSD Destruction and Disposals.
  • Connect and disconnect patch cables to equipment in DC.
  • Server Hardware break fix support - Installation of parts, reseat module, SFP module replacement including HDD / Memory / Mainboard, etc.
  • Regular physical / visual inspection equipment and data center operations facilities.
  • Provide onsite support during scheduled maintenance / change events.
  • Troubleshooting of issues for IT and network related equipment.
  • Inventory management of RMA, cold spares, equipment and tools.
  • Vendor Management - Coordination, Vendor Escort / Supervision.
  • DC Access Request Management • POP Site operations support and standby.
  • Provide regular reporting on progress as required (move, change, support request and change) and develop continuously improvement capabilities.
  • Provide after business hours support based on on-call schedule and shift work when required • Any other duties as assigned.
  • Minimum of 1 years’ experience working in the Data Centre operations space.
  • Good understanding and knowledge in data structured cabling and patching.
  • Experienced in hardware support, breakfix and troubleshooting.
  • Ability to respond to issues and provide timely updates, and escalation.
  • Experience working in a large-scale critical environment is a plus.
  • Fresh graduates with adequate knowledge are welcomed to try.
  • Rack, space, power and cooling allocations for new install or relocation requests.
  • Capacity management (space, power, cooling, patch panel port availability).
  • Incident / Change Management Process.
  • Understanding of DC Space, Power, Cooling Management.
  • Certifications eg. CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA.
  • Training provided
  • Medical Insurance